Hi, I'm on a Mac, and I'm having the same issue. Just bought the game and now it's booting into a stretched aspect ratio, whether I'm playing in windowed mode or fullscreen. I've looked at the preference files that reference the screen width/height but it's not obvious what I need to change to fix the resolution. I've tried uninstalling and reinstalling, but that hasn't worked either. I'm really not sure what to do, so any suggestions would be helpful as I really want to play the game.

Nguyên văn bởi Mikeliest:

Hi, I'm on a Mac, and I'm having the same issue. Just bought the game and now it's booting into a stretched aspect ratio, whether I'm playing in windowed mode or fullscreen. I've looked at the preference files that reference the screen width/height but it's not obvious what I need to change to fix the resolution. I've tried uninstalling and reinstalling, but that hasn't worked either. I'm really not sure what to do, so any suggestions would be helpful as I really want to play the game.

When you played it for the first time, was it stretched?

The first time I launched it, it briefly opened into a small window that had the correct resolution, but I soon enlarged it to fullscreen and it was stretched. Ever since that point, no matter what I've tried, it has always been stretched.

Got it. Let me see what can I do to fix that issue. It could take me a couple of days though :/

No worries, thanks for the help :D

I can't find this folder. I don't have it on my computer. Can you help me?

Nguyên văn bởi ilnoz:

I can't find this folder. I don't have it on my computer. Can you help me?

Are you using mac or windows?

I'm on a Mac and can't get user levels to play. They're just empty, and I sit in silence until the end of the 64 seconds.

Hello, I have a problem with the game. When I start it It's just shows me a white window, but I hear the game sound. I tried to change a window resolution, but it gives no result.
UPD: In fullscrean mode it becomes clear.

Nguyên văn bởi Max Karl Ernst Ludwig Planck:

Hello, I have a problem with the game. When I start it It's just shows me a white window, but I hear the game sound. I tried to change a window resolution, but it gives no result.
UPD: In fullscrean mode it becomes clear.

Hey! What happens when you go out of fullscreen? Could you trying exiting the fullscreen mode through the game menu? The option is on the left of the first screen in the menu

Oh, sorry for my english. I mean in fullscreen mode I also cannot see anything. I turned fullscreen in Registy Editor and not sure that it was fullscreen. So I cannot open menu becase I just don't see anything.

That's pretty weird. Would you mind sending us an email at hola@rblrbt.com?
EDIT: If you can also give more details in the email it would be great.

Done