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rebel rabbit 2017년 4월 25일 오후 4시 23분
Troubleshooting
Are you having technical issues?

1. Game Resolution / Windowed mode too small

Be sure to check Wolf's solution here:

http://gtm.you1.cn/app/578850/discussions/0/135511913385979965/#c135512104777551679

If it's not clear enough, here are some screenshots that may help you (sorry for the spanish)

http://imgur.com/a/BNpaG
rebel rabbit 님이 마지막으로 수정; 2017년 4월 25일 오후 4시 23분
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Mikeliest 2017년 5월 21일 오후 3시 12분 
Hi, I'm on a Mac, and I'm having the same issue. Just bought the game and now it's booting into a stretched aspect ratio, whether I'm playing in windowed mode or fullscreen. I've looked at the preference files that reference the screen width/height but it's not obvious what I need to change to fix the resolution. I've tried uninstalling and reinstalling, but that hasn't worked either. I'm really not sure what to do, so any suggestions would be helpful as I really want to play the game.
gontzalve 2017년 5월 21일 오후 6시 59분 
Mikeliest님이 먼저 게시:
Hi, I'm on a Mac, and I'm having the same issue. Just bought the game and now it's booting into a stretched aspect ratio, whether I'm playing in windowed mode or fullscreen. I've looked at the preference files that reference the screen width/height but it's not obvious what I need to change to fix the resolution. I've tried uninstalling and reinstalling, but that hasn't worked either. I'm really not sure what to do, so any suggestions would be helpful as I really want to play the game.

When you played it for the first time, was it stretched?
Mikeliest 2017년 5월 22일 오전 3시 39분 
The first time I launched it, it briefly opened into a small window that had the correct resolution, but I soon enlarged it to fullscreen and it was stretched. Ever since that point, no matter what I've tried, it has always been stretched.
gontzalve 2017년 5월 22일 오전 5시 34분 
Got it. Let me see what can I do to fix that issue. It could take me a couple of days though :/
Mikeliest 2017년 5월 22일 오후 5시 25분 
No worries, thanks for the help :D
ilnoz ツ 2017년 6월 4일 오전 7시 30분 
I can't find this folder. I don't have it on my computer. Can you help me?
gontzalve 2017년 6월 4일 오전 8시 43분 
ilnoz님이 먼저 게시:
I can't find this folder. I don't have it on my computer. Can you help me?
Are you using mac or windows?
DreamCarver 2017년 7월 18일 오전 1시 24분 
I'm on a Mac and can't get user levels to play. They're just empty, and I sit in silence until the end of the 64 seconds.
Zerobra 2018년 6월 8일 오후 3시 54분 
Hello, I have a problem with the game. When I start it It's just shows me a white window, but I hear the game sound. I tried to change a window resolution, but it gives no result.
UPD: In fullscrean mode it becomes clear.
Zerobra 님이 마지막으로 수정; 2018년 6월 8일 오후 4시 23분
gontzalve 2018년 6월 8일 오후 8시 22분 
Max Karl Ernst Ludwig Planck님이 먼저 게시:
Hello, I have a problem with the game. When I start it It's just shows me a white window, but I hear the game sound. I tried to change a window resolution, but it gives no result.
UPD: In fullscrean mode it becomes clear.

Hey! What happens when you go out of fullscreen? Could you trying exiting the fullscreen mode through the game menu? The option is on the left of the first screen in the menu
Zerobra 2018년 6월 8일 오후 9시 14분 
Oh, sorry for my english. I mean in fullscreen mode I also cannot see anything. I turned fullscreen in Registy Editor and not sure that it was fullscreen. So I cannot open menu becase I just don't see anything.
gontzalve 2018년 6월 8일 오후 9시 34분 
That's pretty weird. Would you mind sending us an email at hola@rblrbt.com?
EDIT: If you can also give more details in the email it would be great.
gontzalve 님이 마지막으로 수정; 2018년 6월 8일 오후 9시 35분
Zerobra 2018년 6월 8일 오후 9시 54분 
Done
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