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No warning, no details, no explanation. One day I was playing Harry Potter Magic Awakened now August 6 day in the morning, collecting rewards, and then this morning, I was hit with an account suspended notice right before the big update.
After contacting support and showing them the screenshot, I got an automatic response and no reply from any human agent, and that's it. One year of playtime and accomplishments down the drain, and I didn't even get the courtesy of knowing what THEY THINK I did wrong.
Why am I posting this? So that you guys know. If someone like me, who has been playing this game for years and spent a significant amount of money supporting it all this time, can get banned out of the blue with nothing more than an automated email telling me to kick rocks, then it can happen to you too.
My Ticket 11982023