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Cambizle 29 May, 2020 @ 11:27am
Bought a digital gift card for a friend, its not showing up on my gifts page and he hasn't seen it
I bought a digital gift card for a friend about 3 hours ago. I still don't see it in my gift history and he hasn't received an email or Steam message to accept the gift. My card has been charged for this purchase.

Steam doesn't provide a customer service phone number which sucks and this issue isn't listed on their support page.

Any advice? Do I need to wait longer?
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Showing 1-6 of 6 comments
󠀡󠀡󠀡⁧⁧the.jester 29 May, 2020 @ 11:29am 
Does it show in your purchase history?
https://gtm.you1.cn/helpsteam/en/wizard/HelpWithPurchase
#1
wuddih 29 May, 2020 @ 11:29am 
https://gtm.you1.cn/helpsteam/en/wizard/HelpWithPurchase
failed? pending?
#2
Cambizle 29 May, 2020 @ 12:01pm 
The purchase does show up in my purchase history. I submitted a ticket but haven't yet seen a response. Still nothing in my gift history.
Last edited by Cambizle; 29 May, 2020 @ 12:01pm
#3
Eli1412 15 Jul @ 1:04pm 
Hi, I'm sorry to reply so long after you made this, but I'm currently having the same problem. Did you figure it out?
#4
Hennix 15 Jul @ 2:05pm 
Originally posted by Eli1412:
Hi, I'm sorry to reply so long after you made this, but I'm currently having the same problem. Did you figure it out?
necropost
#5
Mike 15 Jul @ 5:39pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
#6
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 29 May, 2020 @ 11:27am
Posts: 6
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