Bought a digital gift card for a friend, its not showing up on my gifts page and he hasn't seen it

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Cambizle 29 mei 2020 om 11:27

Bought a digital gift card for a friend, its not showing up on my gifts page and he hasn't seen it

I bought a digital gift card for a friend about 3 hours ago. I still don't see it in my gift history and he hasn't received an email or Steam message to accept the gift. My card has been charged for this purchase.

Steam doesn't provide a customer service phone number which sucks and this issue isn't listed on their support page.

Any advice? Do I need to wait longer?

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󠀡󠀡󠀡⁧⁧the.jester 29 mei 2020 om 11:29

Does it show in your purchase history?
https://gtm.you1.cn/helpsteam/en/wizard/HelpWithPurchase

wuddih 29 mei 2020 om 11:29

https://gtm.you1.cn/helpsteam/en/wizard/HelpWithPurchase
failed? pending?

Cambizle 29 mei 2020 om 12:01

The purchase does show up in my purchase history. I submitted a ticket but haven't yet seen a response. Still nothing in my gift history.

Laatst bewerkt door Cambizle; 29 mei 2020 om 12:01

Eli1412 15 jul om 13:04

Hi, I'm sorry to reply so long after you made this, but I'm currently having the same problem. Did you figure it out?

Hennix 15 jul om 14:05

Origineel geplaatst door Eli1412:
Hi, I'm sorry to reply so long after you made this, but I'm currently having the same problem. Did you figure it out?

necropost