Valfaris

Valfaris

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Bucciarati 25 Sep, 2024 @ 11:13am
WHY do the DEVS REVOKE our KEYS BOUGHT FROM FANATICAL ?
They do that without explanation.
Devs have too much powers, we bought this game and we need explanation ! How do they have the right to revoke something we bought without any explanation ?
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Showing 1-3 of 3 comments
Bucciarati 25 Sep, 2024 @ 11:17am 
That show devs can revoke games when they want without any explanation, i'll take care before buying a game on steam now if devs can revoke our games when they want.
Last edited by Bucciarati; 25 Sep, 2024 @ 11:17am
Jasung 25 Sep, 2024 @ 11:17am 
This post has been edited. Fanatical is an "official" store backed by publishers. Having our keys from there revoked was a technical error by the publisher. They're working on resolving it. Some people on the publisher's Discord have been able to get a new key when they send their proof of purchase to them. Since this has affected so many users and not all of them have Discord, it might be better to wait a bit and see if your key gets reinstated later. I'm sure the publisher team has been getting slammed with all sorts of support tickets recently.
Last edited by Jasung; 25 Sep, 2024 @ 12:21pm
ZaliaS 25 Sep, 2024 @ 12:11pm 
Long story short, some massive technical issue happened today that revoked the entire list of legitimate keys purchased on Fanatical within the last couple years.

Simply reach out to Trey | Big Sugar on the Big Sugar Publisher Discord[discordapp.com]. They will have you DM them with a screenshot of your proof-of-purchase, and you will receive a new key to redeem.
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