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Kyoto Colorful Days

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Xelam13 22 JUN 2016 a las 13:10
I have a problem with the game
When i ntried to play it something ocur, the game suddendly stops and is on a continious open stage, even when i close steam the game continue like that, and if i try to delete the game to re install the game it says that i can because is open, but there is no game window, any advise?
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Dogenzaka Lab 23 JUN 2016 a las 2:06 
Hi,

Would you mind telling me some basic information about your computer?

- CPU(intel or AMD)
- OS and version
- On-board memory capacity
- GPU model number

Thanks and sorry for the inconvenience.
#1
Xelam13 23 JUN 2016 a las 4:05 
Publicado originalmente por Dogenzaka Lab:
Hi,

Would you mind telling me some basic information about your computer?

- CPU(intel or AMD)
- OS and version
- On-board memory capacity
- GPU model number

Thanks and sorry for the inconvenience.

sure, and first thing many thanks for your time.

CPU intel n2830
OS Windows8.1 with Bing 64 bits
On-board memory capacity 4096 MB RAM
GPU Intel HD graphics (cannot find the number)

and again many thanks is so nice that the developers care about the clients you are great
Última edición por Xelam13; 23 JUN 2016 a las 8:11
#2
Dogenzaka Lab 24 JUN 2016 a las 2:16 
Thanks for reporting about your computer.
Let me know one more thing.
Is your game version 1.0.1?
#3
Xelam13 24 JUN 2016 a las 2:48 
Publicado originalmente por Dogenzaka Lab:
Thanks for reporting about your computer.
Let me know one more thing.
Is your game version 1.0.1?
I can´t really tell, I mean, I bought the game two days ago, the actualization was released more or less at the same time, but because I cannot enter at the game I cannot confirm this, but since I didn´t recive any download from this game i think yes is the version 1.0.1
#4
Dogenzaka Lab 25 JUN 2016 a las 7:02 
Thank you
we'll looking into the cause.
#5
Xelam13 25 JUN 2016 a las 8:15 
Publicado originalmente por Dogenzaka Lab:
Thank you
we'll looking into the cause.
Again many thanks
#6
Dogenzaka Lab 28 JUN 2016 a las 1:58 
It will be considered errors are out of memory to guess from the your configuration.

Please cut the resident application to increase the free Memory amount.
Or Downsize 256MB on Graphics Memory.
#7
Xelam13 28 JUN 2016 a las 2:37 
Ok I will try that, thanks
#8
WLion 28 DIC 2016 a las 8:15 
Publicado originalmente por Dogenzaka Lab:
It will be considered errors are out of memory to guess from the your configuration.

Please cut the resident application to increase the free Memory amount.
Or Downsize 256MB on Graphics Memory.

If the application has memory leaks, freeing up more memory won't solve the problem. It'll just change when the application stops working properly.
#9
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Kyoto Colorful Days > Discusiones generales > Detalles del tema
Publicado el: 22 JUN 2016 a las 13:10
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