I have a problem with the game :: Kyoto Colorful Days Discussões gerais

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Kyoto Colorful Days > Discussões gerais > Detalhes do tópico

Xelam13

22/jun./2016 às 13:10

I have a problem with the game

When i ntried to play it something ocur, the game suddendly stops and is on a continious open stage, even when i close steam the game continue like that, and if i try to delete the game to re install the game it says that i can because is open, but there is no game window, any advise?

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Exibindo comentários 1–9 de 9

Dogenzaka Lab 23/jun./2016 às 2:06

Hi,

Would you mind telling me some basic information about your computer?

- CPU(intel or AMD)
- OS and version
- On-board memory capacity
- GPU model number

Thanks and sorry for the inconvenience.

Xelam13

23/jun./2016 às 4:05

Escrito originalmente por Dogenzaka Lab:
Hi,

Would you mind telling me some basic information about your computer?

- CPU(intel or AMD)
- OS and version
- On-board memory capacity
- GPU model number

Thanks and sorry for the inconvenience.

sure, and first thing many thanks for your time.

CPU intel n2830
OS Windows8.1 with Bing 64 bits
On-board memory capacity 4096 MB RAM
GPU Intel HD graphics (cannot find the number)

and again many thanks is so nice that the developers care about the clients you are great

Última edição por Xelam13; 23/jun./2016 às 8:11

Dogenzaka Lab 24/jun./2016 às 2:16

Thanks for reporting about your computer.
Let me know one more thing.
Is your game version 1.0.1?

Xelam13

24/jun./2016 às 2:48

Escrito originalmente por Dogenzaka Lab:
Thanks for reporting about your computer.
Let me know one more thing.
Is your game version 1.0.1?

I can´t really tell, I mean, I bought the game two days ago, the actualization was released more or less at the same time, but because I cannot enter at the game I cannot confirm this, but since I didn´t recive any download from this game i think yes is the version 1.0.1

Dogenzaka Lab 25/jun./2016 às 7:02

Thank you
we'll looking into the cause.

Xelam13

25/jun./2016 às 8:15

Escrito originalmente por Dogenzaka Lab:
Thank you
we'll looking into the cause.

Again many thanks

Dogenzaka Lab 28/jun./2016 às 1:58

It will be considered errors are out of memory to guess from the your configuration.

Please cut the resident application to increase the free Memory amount.
Or Downsize 256MB on Graphics Memory.

Xelam13

28/jun./2016 às 2:37

Ok I will try that, thanks

WLion 28/dez./2016 às 8:15

Escrito originalmente por Dogenzaka Lab:
It will be considered errors are out of memory to guess from the your configuration.

Please cut the resident application to increase the free Memory amount.
Or Downsize 256MB on Graphics Memory.

If the application has memory leaks, freeing up more memory won't solve the problem. It'll just change when the application stops working properly.

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Kyoto Colorful Days > Discussões gerais > Detalhes do tópico

Publicado em: 22/jun./2016 às 13:10

Mensagens: 9