You have got to break that 5h17 habit of prematurely closing tickets. I was merely giving you time to decide on if you were going to fire Billie and Alanna or not. I DID EXPECT MORE INFO EVENTUALLY. I understand that no info was available at the time I got the first reply, but THERE SHOULD HAVE BEEN A FOLLOWUP WITH RESULTS. I will have to now assume that nothing will be done and I will start taking steps towards making good on what I said would happen if neither of the extra credit options were done on your part.