KINGDOM HEARTS HD 2.8 Final Chapter Prologue

KINGDOM HEARTS HD 2.8 Final Chapter Prologue

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Dream Drop Distance crashing ONLY at the very end
I've played this game for 22 hours and aboslutely nothing went wrong. No stutters, no crashes, nada. Now I reached the end, proud of myself for beating it on proud and ready for critical... Which I am unable to reach as the game keeps crashing after the Cutscene where Riku is declared Master.
I have tried several fixes people have recomended: turning off the frame sync option, turning off fullscreen optimization directly with the .exe, and changing my system language (Tho I'm not sure what that would have to do with the game, a few people claimed it had fixed their game crashing.)
None of these helped.

Another question I have is: Where would I really report such a thing? The steam support redirects you to the square enix support page, thing is, it doesn't show an option for Kingdom Hearts at all. Am I just blind?
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Showing 1-10 of 10 comments
iiSeth 17 Jun @ 7:31pm 
Yeah the same problem is happening to me to! My game crashes when everyone goes "WOAH!" after seeing Axels/Lea keyblade then my game crashes
Sushi™ 21 Jun @ 2:02pm 
Same problem here, after last cutscene it crashes. I tried everything you mentioned and more but the problem persists.

About the square enix support, i managed to contact to them by this link https://support.eu.square-enix.com/news.php?id=15461&la=2&p=all

idk, maybe they should to update the game version or something, it sucks because we cant play the post-game or get every achievement

UPDATE 1:

They told me to lowering the settings before starting the cutscene to see if this avoid the crash. I tried and it stills crashing btw. I will send more tickets or smth.

UPDATE 2:

They contacted me again and told me several solutions, which are as follows:

'' -try a selective startup. This will allow you to choose which programs you want to open and which you want to keep from opening at startup.

- Make sure that your NVIDIA graphics card has all its drivers up-to-date.

- Uninstall the game completely and then install it again, making sure that you do so in your C : Driver.

- Ensure that all of the game’s executable files have administrator rights. There will be ".exe" files located in the game's default installation path under C:\Program Files (x86)\Steam\SteamApps\common\Kingdom Hearts Dream Drop Distance\Boot.

- Now it is time to verify the integrity of the game cache in Steam. To do this, please follow the steps outlined below:

1. Right click on the game in your Steam library, then select 'Properties'.
2. Click on the 'Local Files' tab.
3. Then select 'Verify Integrity Of Game Files'. ''

That solutions didnt worked for me...
Last edited by Sushi™; 25 Jun @ 2:53am
Kazuto 22 Jun @ 1:03pm 
i hav the same problem.....
fern 29 Jun @ 3:59pm 
i have the same problem too :(
Senpai 10 Jul @ 10:23am 
had the same issue what fixed it for me was to deactivate g-sync in the nvidia control panel dont know if you have that but that worked for me
I had the same issue. I have an AMD. What worked for me was as follows.

Go into the game settings on the main menu.

Turn off V-sync
Choose Fullscreen, 800x600 resolution
Choose 30 FPS

Reload your final save, rebeat the bosses, skip the cutscenes. The last cutscene outside the castle will play if you didn't skip it too, then the credits roll.

Put your settings back after you make a clear save file. Makes no sense, but at least you can complete the game.
Asteria 18 Jul @ 1:26pm 
I tried just turning of the v-sync and it worked !
Glad it worked for you. So it could be just a V-Sync issue and lowering the settings might not have had an effect.
OddEyes 24 Jul @ 4:33pm 
I Tried
Turn off V-sync
Choose Fullscreen, 800x600 resolution
Choose 30 FPS
and that didn't work
Originally posted by snowstorm52:
I had the same issue. I have an AMD. What worked for me was as follows.

Go into the game settings on the main menu.

Turn off V-sync
Choose Fullscreen, 800x600 resolution
Choose 30 FPS

Reload your final save, rebeat the bosses, skip the cutscenes. The last cutscene outside the castle will play if you didn't skip it too, then the credits roll.

Put your settings back after you make a clear save file. Makes no sense, but at least you can complete the game.

Tried playing it again today afer a long while of being too fed up with it. This worked for me! And while I saw that it didn't work for many others, this is at least a viable work around for a few people!
Thank you so much man!
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