Anyone having this issue it’s sorted now , use your mobile (android only) and teather your phone via usb-c cable to steamdeck , this allows the deck to update and bypass the online error, hopes this helps a few with the issue

I had it, this helped https://gtm.you1.cn/helpsteam/en/faqs/view/1B71-EDF2-EB6D-2BB3

Yeah that’s the reply they gave me , by that time had figured it out, just teathered my phone and job done.

But I think it's a bug that it requires phone teathering for a factory reset.

hey man i am having the same problem right now but i can not fix it by chance can you add me and like guide me to fix it

Apologies for the late reply didn’t see the message , have you sorted it now ?

Same issue with my deck that I resetted to factory and then forever boot loop with fatal error. Don’t have any available USB-C mem stick or similar available.

Has anyone figured out a quick fix for this. So frustrating and so is the fact that we can't get a phone support.

Originally posted by bjmcdonnell:

Has anyone figured out a quick fix for this. So frustrating and so is the fact that we can't get a phone support.

Did you try what is written in the #2 post?

If you have an android phone just teather to your internet and connect via your phone to steamdeck, it allows the deck to update and bypass the error, hope this helps

yeah i did i did the thing u said thru a phone and ty

If you are stuck on "Verifying installation" due to no Wi-Fi, try one of the following workarounds to connect to a Wi-Fi network and get past this issue:

Most people have mentioned to use a USB-C cable to tether to their phone as a workaround, but I came up with this theoretical solution, which will not require a phone or USB-C cable to tether to a phone.

Note: You will need a wired keyboard or a wireless keyboard with a dongle before you try any of these workarounds. In addition, I cannot guarantee whether this will work, since I can't find any information about this method on the internet.

First workaround (least complicated):
1. While you are stuck on "Verifying installation", press Ctrl+Alt+F5 to get into the terminal. If you successfully entered the terminal, you should see "steamdeck login:".
2. Type "deck" after the "steamdeck login:" text and press Enter.
3. Type the user password that you set before in Desktop Mode if prompted.
4. Type "steamos-session-select plasma-x11" (formerly "steamos-session-select plasma"). If that doesn't work, type "steamos-session-select plasma-x11-persistent" (formerly "steamos-session-select plasma-persistent") instead
5. Press Ctrl+Alt+F1 to go into the desktop.
6. Connect to a Wi-Fi network as you normally would.
7. Once you are done, double click "Return to Gaming Mode" on the desktop. If you used "steamos-session-select plasma-persistent" (formerly "steamos-session-select plasma-persistent"), you'll need to type "steamos-session-select gamescope" instead

That's it! If you done everything correctly, you will be able to use your Steam Deck like you normally would. If this didn't work, try the next workaround:

Second workaround (more complicated):
1. Shut down your Steam Deck
2. While holding the quick access menu button, press the power button to turn the Steam Deck on.
3. Choose the third option and press Enter.
4. While "SteamOS" is selected, press "E" on the keyboard.
5. Put a space after "fbcon=rotate:1" and type "init=/bin/bash".
6. Press Ctrl+X or F10 to boot into SteamOS.
7. Once you are in the terminal, type "/sbin/steamos-session-select plasma-x11-persistent" (formerly "/sbin/steamos-session-select plasma-persistent").
8. Reboot the Steam Deck by typing "/sbin/reboot -f". Note that "reboot" or "reboot -f" won't work.
9. Once the Steam Deck reboots, you will be on the desktop.
10. While on the desktop, connect to a Wi-Fi network as you normally would.
11. Once you are done, open Konsole and type "steamos-session-select gamescope".

That's it! If you done these steps correctly, you will be able to use your Steam Deck again as you normally would.