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How do you get a full account refund?
As above.
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Mostrando 1-10 de 10 comentarios
Scrunch 23 ENE a las 6:58 
Lmao
◯ | mkv 23 ENE a las 8:05 
Not sure if this is a serious question, but you can't.
Rod 23 ENE a las 12:48 
You need to contact support and state you want to enact the part of the EULA someone said it’s 13.3 or 15.3 it’s deffo a .3 it states you can get a refund on parts of your account. Someone posted it and it talks about refunding you say you had a year premium you would get that back.
Última edición por Rod; 23 ENE a las 12:49
◯ | mkv 23 ENE a las 14:59 
Publicado originalmente por Rod:
You need to contact support and state you want to enact the part of the EULA someone said it’s 13.3 or 15.3 it’s deffo a .3 it states you can get a refund on parts of your account. Someone posted it and it talks about refunding you say you had a year premium you would get that back.

Hello Rod!
While Wargaming does issue refunds in some cases, they would not refund his "full account", as he described it. They often refund purchases if the item purchased has not yet been spent/exhausted, for instance: If you purchased 3000 gold, then wanted a refund for that, Wargaming would issue you the refund as long as you didn't spend any of the gold. Similarly, if you purchased premium time, you would likely be issued a refund if you made a request for one the same day, at most the day later. But in no way is Wargaming obligated to issue refunds for someone's "full account", implying every purchase one has made in the history of their account. Henry likely wanted to know if he could be refunded for things like premium vehicles he purchased years ago, but that is simply not possible, as he has been benefitting from those purchases for years. The same thing applies for any other type of old purchase. Let me know if you have any other questions, and I'll be happy to assist.
Rod 23 ENE a las 18:02 
Publicado originalmente por ◯ | mkv:
Publicado originalmente por Rod:
You need to contact support and state you want to enact the part of the EULA someone said it’s 13.3 or 15.3 it’s deffo a .3 it states you can get a refund on parts of your account. Someone posted it and it talks about refunding you say you had a year premium you would get that back.

Hello Rod!
While Wargaming does issue refunds in some cases, they would not refund his "full account", as he described it. They often refund purchases if the item purchased has not yet been spent/exhausted, for instance: If you purchased 3000 gold, then wanted a refund for that, Wargaming would issue you the refund as long as you didn't spend any of the gold. Similarly, if you purchased premium time, you would likely be issued a refund if you made a request for one the same day, at most the day later. But in no way is Wargaming obligated to issue refunds for someone's "full account", implying every purchase one has made in the history of their account. Henry likely wanted to know if he could be refunded for things like premium vehicles he purchased years ago, but that is simply not possible, as he has been benefitting from those purchases for years. The same thing applies for any other type of old purchase. Let me know if you have any other questions, and I'll be happy to assist.

Hello

It’s literally in the EULA 15.3 you will be refunded and your account terminated. Someone posted the Eula on Reddit. Doesn’t he mean this? Or a normal refund?
Última edición por Rod; 23 ENE a las 18:04
◯ | mkv 24 ENE a las 4:02 
Publicado originalmente por Rod:
Publicado originalmente por ◯ | mkv:

Hello Rod!
While Wargaming does issue refunds in some cases, they would not refund his "full account", as he described it. They often refund purchases if the item purchased has not yet been spent/exhausted, for instance: If you purchased 3000 gold, then wanted a refund for that, Wargaming would issue you the refund as long as you didn't spend any of the gold. Similarly, if you purchased premium time, you would likely be issued a refund if you made a request for one the same day, at most the day later. But in no way is Wargaming obligated to issue refunds for someone's "full account", implying every purchase one has made in the history of their account. Henry likely wanted to know if he could be refunded for things like premium vehicles he purchased years ago, but that is simply not possible, as he has been benefitting from those purchases for years. The same thing applies for any other type of old purchase. Let me know if you have any other questions, and I'll be happy to assist.

Hello

It’s literally in the EULA 15.3 you will be refunded and your account terminated. Someone posted the Eula on Reddit. Doesn’t he mean this? Or a normal refund?

I'm not sure what you're talking about. The Wargaming End User License Agreement point 15.3, is as cited:

"As a Tester, you are invited to use the tested Content and Products for the sole purpose of evaluating such Content and Products and identifying errors, without granting you any rights or privileges of any kind with respect to the tested Content and Products. The tested Content and Products are provided free of charge for testing on an “as is” basis and we make no warranty to you of any kind, express or implied."

It's unrelated to refunds. Furthermore, every purchase made is a contract. The End User License Agreement clearly states that the right of withdrawal from a contract (only available in some countries) is 14 days. After this time period is over, Wargaming is not obligated to issue a refund for any purchases made. Additionally, the Termination section of the EULA describes how every purchase made with a Wargaming account is linked to that account, and that the termination (deletion) of the account will not result in the refunding of any purchases made in the account's history.
Última edición por ◯ | mkv; 24 ENE a las 6:54
Rod 24 ENE a las 18:02 
Publicado originalmente por ◯ | mkv:
Publicado originalmente por Rod:

Hello

It’s literally in the EULA 15.3 you will be refunded and your account terminated. Someone posted the Eula on Reddit. Doesn’t he mean this? Or a normal refund?

I'm not sure what you're talking about. The Wargaming End User License Agreement point 15.3, is as cited:

"As a Tester, you are invited to use the tested Content and Products for the sole purpose of evaluating such Content and Products and identifying errors, without granting you any rights or privileges of any kind with respect to the tested Content and Products. The tested Content and Products are provided free of charge for testing on an “as is” basis and we make no warranty to you of any kind, express or implied."

It's unrelated to refunds. Furthermore, every purchase made is a contract. The End User License Agreement clearly states that the right of withdrawal from a contract (only available in some countries) is 14 days. After this time period is over, Wargaming is not obligated to issue a refund for any purchases made. Additionally, the Termination section of the EULA describes how every purchase made with a Wargaming account is linked to that account, and that the termination (deletion) of the account will not result in the refunding of any purchases made in the account's history.

I wish I could find it then i don’t believe someone posted a fake Eula but there was a section I read on terminating accounts and wargaming will refund you the value of what you would of had or something along these words it basically seems to say if you terminate the account you can get some payment from wargaming,


It was months ago maybe a year ago I seen this posted on Reddit.
_Pele333 24 ENE a las 21:34 
Hi. You'd better try contacting the Support Center: https://eu.wargaming.net/support/en/products/wot/category/25175/
makropod 26 ENE a las 12:26 
Publicado originalmente por Rod:
Publicado originalmente por ◯ | mkv:

I'm not sure what you're talking about. The Wargaming End User License Agreement point 15.3, is as cited:

"As a Tester, you are invited to use the tested Content and Products for the sole purpose of evaluating such Content and Products and identifying errors, without granting you any rights or privileges of any kind with respect to the tested Content and Products. The tested Content and Products are provided free of charge for testing on an “as is” basis and we make no warranty to you of any kind, express or implied."

It's unrelated to refunds. Furthermore, every purchase made is a contract. The End User License Agreement clearly states that the right of withdrawal from a contract (only available in some countries) is 14 days. After this time period is over, Wargaming is not obligated to issue a refund for any purchases made. Additionally, the Termination section of the EULA describes how every purchase made with a Wargaming account is linked to that account, and that the termination (deletion) of the account will not result in the refunding of any purchases made in the account's history.

I wish I could find it then i don’t believe someone posted a fake Eula but there was a section I read on terminating accounts and wargaming will refund you the value of what you would of had or something along these words it basically seems to say if you terminate the account you can get some payment from wargaming,


It was months ago maybe a year ago I seen this posted on Reddit.
19.3. Any Paid Items that you ordered from us is directly linked to the existence of your Account. If you decide to delete your Account and terminate this EULA without cause, you will lose any Paid Items accessible from that Account at the time of the termination. You will not be entitled to any refunds. This section does not limit your statutory right of withdrawal in the EU and the UK under section 10 above.
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