Translated by online translator

Big greetings to all Red Dead Online players!

On July 4, 2024, I decided to buy an RDR2 game with an online version. Then, for the first time, I decided to go play online with a friend, but a problem arose. When I first logged into this game, I immediately got a sign saying "You are not allowed access to the game." I found out about the game a week before the purchase, and before that I only played GTA Online. I immediately contacted support with a problem, but support kept closing my questions with the argument that everything was fine with your account and there were no bans. I asked a friend to log into my account from his PC and check if everything was working there, and yes, and everything worked for him and there were no bans.

My friend and I have been trying to resolve this issue since the purchase of this game, consider it almost half a year! We tried to find it all in different forums, different players with experience to solve this problem. I even reinstalled my Windows 10 for the sake of this game.

Since I've been dreaming of buying this game since its release, then I didn't have the opportunity to buy it. But when I decided to go home with joy and with the purchase and turn it on, there was no chance

I spend my free time every day, as I write and ask Rockstar Games support to pay attention to me and my problem with a drop of attention, but everything is hopeless, they close my requests.

No matter how many experienced people I find, no matter how much I try to solve this problem on my own, everyone says that they are the first to see such a problem!

I have another GTA Online game, I also bought it in the summer, but when I went into the game everything worked there, and I was online too.

Please understand that I have never run this game before and immediately received a hardware ban by mistake. If any of you know which parts of the computer are affected by the blocking, please tell me. At least somehow help me solve this problem. You will truly help me achieve my very big dream of playing this masterpiece. If you need more information I will provide it to you

Thank you very much for your attention!