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We would like to extend our apologies for any inconvenience you experienced during your gameplay. Here in the jungle, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management.
We understand that we cannot undo your experience, however, we would like to extend our sincere apologies for the shortfalls you experienced.