Can't send pics in Steam Chat App

SKUPINA SLUŽBY STEAM

Steam Chat App SteamChatApp

Připojit se do skupiny

SKUPINA SLUŽBY STEAM

Steam Chat App SteamChatApp

7,844
ČLENŮ

187

VE HŘE

1,462

ONLINE

Založena

16. května 2019

Přehled Diskuze Události Členové Komentáře

Všechny diskuze > Bug Reports > Detaily tématu

jendeyan 14. říj. 2022 v 8.51

Can't send pics in Steam Chat App

It started yesterday after I updated Android OS. I don't get an error message. I choose the pic and send it but nothing happens. Anyone else having this problem.

Troubleshooting steps I've done
1) Force stop and restart app
2) Log out and log into app
3) Restart Phone
4) Uninstall and Reinstall app

None of those steps have helped. I have a friend that is also having this problem. She has a Samsung like me but a completely different model. Anyone have anything else we can try?

< >

Zobrazeno 1–15 z 84 komentářů

KT 14. říj. 2022 v 9.14

I also have a Samsung phone (Note 20) and I cannot get pictures to send. I can find and select them (and even choose to spoiler protect them) but I cannot send them. They just disappear if I send a message.

jendeyan 14. říj. 2022 v 10.57

I think it might be the recent the update for the app. I was able to send pictures yesterday. Looking in Google Play I can see that the Steam Chat app updated at 2:48am this morning. Today I can't send pics.

Phone Samsung S21

Naposledy upravil jendeyan; 14. říj. 2022 v 10.57

KT 14. říj. 2022 v 19.45

jendeyan původně napsal:
I think it might be the recent the update for the app. I was able to send pictures yesterday. Looking in Google Play I can see that the Steam Chat app updated at 2:48am this morning. Today I can't send pics.

Phone Samsung S21

I've only had the app since the latest update, so I've never been able to send photos. You might be right though - it seems like it should work and yet it isn't.

AlcoholicOni ⁧⁧ඞ 14. říj. 2022 v 21.40

Valve please fix soon.
I can't send stupid memes to my fiends.

jendeyan 15. říj. 2022 v 6.47

I can't find any way to report this issue other than posting here.

jendeyan 15. říj. 2022 v 6.51

Alcoholiconi původně napsal:
Valve please fix soon.
I can't send stupid memes to my fiends.
:cindersskull:

Is your phone a Samsung?

veles 15. říj. 2022 v 7.06

Friend and I also have this issue on our Samsung phones, but another friend with Samsung doesn't. Maybe specific Android versions are affected, or something like that. Never mind that, he also has it now.

Naposledy upravil veles; 22. říj. 2022 v 11.12

Bonditroger.tv 15. říj. 2022 v 11.21

Same here. I was using this app before the steam update on android. I can sending pictures about 2 months ago through steam chat app but some reason, i can't send pictures nowadays. I think this is not about a phone or android version. It's all about this app issue. I hope valve can fix this issue asap.

Little Flying Chick 18. říj. 2022 v 16.27

Same here, Samsung A70

ThePurpAbyss 19. říj. 2022 v 15.34

Using a Vivo V17 Pro, same here

#10

Bergamot 22. říj. 2022 v 2.55

Having this too after app update. HTC One, Android 5.0.2, Sense 6

#11

Ｓｈ Λ ｇｇｙ 24. říj. 2022 v 7.02

did you guys found solution I'm also facing this issue

#12

KT 24. říj. 2022 v 19.18

Ｓｈａｇｇｙ původně napsal:
did you guys found solution I'm also facing this issue

I still have this issue - I think it's from the update, so we probably have to wait until the next one is available.

#13

Ｓｈ Λ ｇｇｙ 24. říj. 2022 v 20.06

maybe let me know when it fix please ty

#14

jendeyan 25. říj. 2022 v 8.06

I put in a help ticket. Here the reply I got.

Steam Support původně napsal:
Thanks for writing in to report this issue.

We are aware of the problem and Steam app developers are investigating the issue further.

If we need additional information we'll reply here.

So we're still waiting for any sort of solution or workaround. I've tried everything I can think of and nothing has helped.

Naposledy upravil jendeyan; 25. říj. 2022 v 8.06

#15

< >

Zobrazeno 1–15 z 84 komentářů

Na stránku: 1530 50

Všechny diskuze > Bug Reports > Detaily tématu

Datum zveřejnění: 14. říj. 2022 v 8.51

Počet příspěvků: 84

Zahájit novou diskuzi