Hey guys, I have a pretty important update that you guys might find a little interesting. I am currently working on promoting group members to moderate group activity and help grow this community. The first of the add-ons are two members by the names Snake and Stormy. The reason I picked you guys for moderator is because you are some of the first here and you have been taking a large role in our discussions. I have found you to be helpful to our group. I hope that you can now have a more important role in our community and help the best that you can.

Thanks.

~crow

As you can probably tell things have slowed down here as the group's focus has shifted to interacting with Steam Support and clearly this is going to take a while. Especially when Steam Support has been taking it's time when getting back to us. They have even closed many of our tickets with no response. Just remember to reopen your tickets and reply to your ticket in a way that shows you mean business, but also in a way that is kind and respectful to Valve's employees. They are just doing their job and there is no need to direct any anger towards them. Anyways if you have any interactions with Steam Support please feel free to post it to our thread here.

If things don't clear up within the next week we might need to refocus our group's efforts again. Thanks for all of your help everyone.

As always, stay awesome everyone!

To those who have recieved their first Steam Support response, that is not the initial auto-response email, let's please keep this example here[www.vacbanned.com] in mind. Also please share your Steam Support responses and confirmations in this thread here. Again let's please remember to be patient with and kind to all Valve employees. That will be all for today.

Thanks everybody and stay awesome!

From now on I will be posting updates every other day about our progress and any other relevant information.

For starters we have made a lot of progress these past five days. We may not have discovered what caused our VAC bans, but we definitely have a few possible canidates and I believe that every day we are getting closer and closer to an answer.

As a reminder to everyone here, when you are interacting with Steam Support and the devs please remember to be kind and thoughtful. I know at times it can be flustrating, but let's please remember to keep a good attitude while we are talking to them. I have no reason to believe that anyone here has been disrespectful to Steam Support or any other Valve employees, but let's please keep this in mind.

Also if you feel like working on some technical problems Stormy and I have submitted some threads that look at some specific possible false-positives. You can find these here and here. If you have any ideas on what could have caused the false-positives, feel free to create a new thread, or head on over to the pinned general false-positive thread.

Finally, thanks for all of the hard work you have all been doing here. The Possible False Positives thread is approaching 200 comments with no sign of slowing down and we have also reached 82 members! If we grow any more we will discuss adding a couple more moderators.

Stay awesome everybody!

From now on, this group will now be invite only. This is to stop spammers and trolls. If you would like to join, add me (crow), Hersen, or Jenniger Lawrence and ask to join. Thank you for your understanding.

~crow