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Lagosta anonima 23 Aug @ 11:08am
cant redeem a giftcard sent to a new account
Hi! I have received an giftcard from my work, but they end up sending it to my work email which didnt had an account yet, but after I created the account with my work email and trying to redeem it, I was redirected to my inventory with a message: "currently has 0 items in their inventory"

I'm trying to contact steam but couldnt find where to sent a ticket or request support regarding this giftcard. Also tried to redeem it with my account and it didnt show up, so it seems that it vanished
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76561198407601200 23 Aug @ 12:54pm 
You'll have to use the account you redeemed the giftcard on.
#1
Lagosta anonima 23 Aug @ 2:39pm 
Originally posted by The Living Tribunal:
You'll have to use the account you redeemed the giftcard on.

I havent redeemed it in any account yet.

I have received the gift, then tried on my main account, did not work, tried creating another one with the work email, did not work either 🤔
#2
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 23 Aug @ 11:08am
Posts: 2
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