Originally posted by 2K Adam:

Hey there Ballers!

We're aware of an issue where players are experiencing a freeze after their MyCAREER file loads and progresses to 100%.

For those of you in that situation, try this easy workaround:

1. Have a friend invite you to Ante-Up.
   
2. While in the Ante-Up arena, change your hairstyle.

Please change your hairstyle within the Ante-Up arena via the MyPLAYER menu (MyPLAYER > MyPLAYER Appearance) and reset your hair to the default look. If you don't do this within the arena —and change your hairstyle outside the Ante-Up arena (this includes going to Doc's)— it could result in your MyPLAYER becoming invisible or cause your game to crash. Please don't exit the Ante-Up arena before you change your hairstyle.

If your MyPLAYER character has become invisible, simply change your hairstyle in MyPLAYER > MyPLAYER Appearance right after you have loaded your MyCAREER file.

After following these steps, if you're still freezing at 100% (or encounter another issue after the workaround), please file a ticket with us[support.2k.com].