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Soul 8 Nov, 2019 @ 1:26pm
Pisco the dead disappeared.
Finished the sidemission with the boys dice and went to turn in.

I see a marker for pisco hanging in the air where he used to stand, and I can start a conversation by hittng F however I cant see or hear him, just Lara's part of the convo which is the same convo as when the mission was first given.

Log says I need to turn it in to him as I spoke to all the outcasts.

So I can't finish that mission.. Last manual save was a long time ago so I would loose a lot of progress.
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Showing 1-15 of 27 comments
Sylvie 9 Nov, 2019 @ 5:41pm 
Just restart the game.
#1
Soul 9 Nov, 2019 @ 7:54pm 
I even re-installed the game to no avail.
#2
LackofCoffee 10 Nov, 2019 @ 12:24am 
I just had this same problem, I tried to fast travel and return and then restarted the game and my whole computer. I still can't see him and can't complete the quest.
#3
Soul 10 Nov, 2019 @ 4:26am 
Doesnt seem like there's much to be done that would fix it. I did a few other missions and return to check on it and Pisco the dead is SO dead he can't even be seen or heard.
#4
Soul 10 Nov, 2019 @ 5:49am 
Originally posted by Jay:
I just had this same problem, I tried to fast travel and return and then restarted the game and my whole computer. I still can't see him and can't complete the quest.

You have a Nvidia card and the Geforce Game Ready Driver 441.12 by any chance?
#5
Soul 11 Nov, 2019 @ 9:25am 
LOL

Dear Customer,

We are sorry to hear that you have encountered this problem.

Since Shadow of the Tomb Raider’s gameplay has a strong focus on exploration and puzzles, it is possible that you may think you have encountered an issue with the game, when in fact, a gameplay element was missed which may help you progress. We recommend checking video walkthroughs or online guides for the section of the game where you encountered this problem, which may be of assistance.

Should that not resolve the issue, please try loading your backup save game. A backup save game is a safe checkpoint from before your last save that can be returned to if you are stuck in the game, or if something else goes wrong.
#6
Soul 11 Nov, 2019 @ 9:28am 
https://www.reddit.com/r/TombRaider/comments/dtx2th/pisco_the_deaddisappeared/
#7
Soul 11 Nov, 2019 @ 12:09pm 
Now it is a "Known Issue"

Dear Customer,

Thank you for providing us with a screenshot of the issue.

After looking into the matter further, we can confirm that this is a known issue and is currently being looked into by the developers. Unfortunately, we do not have any details for when the issue will be resolved. At this time, we can only advise to load a previous save file.

We apologise for the inconvenience this causes.

Kind Regards,
The Square Enix Customer Support Centre team

Thank you for contacting us and for your interest in Square Enix products! More help and information is available at the Square Enix Support Centre website. http://support.eu.square-enix.com/
#8
LackofCoffee 11 Nov, 2019 @ 4:00pm 
Originally posted by Soul:
Originally posted by Jay:
I just had this same problem, I tried to fast travel and return and then restarted the game and my whole computer. I still can't see him and can't complete the quest.

You have a Nvidia card and the Geforce Game Ready Driver 441.12 by any chance?

Nah I've got an AMD.

Hopefully now that they know about it will be fixed before too long, until then Pisco will remain dead.
Last edited by LackofCoffee; 11 Nov, 2019 @ 4:01pm
#9
Soul 22 Nov, 2019 @ 5:59am 
Dear Customer,

We are contacting your regarding your ongoing case for Shadow of the Tomb Raider.

We have received an update from the developers on the matter. They advise that this issue is triggered by interacting with the invisible Pisco before starting the side mission by speaking to the NPC boy who lost his dice.

After a fresh game boot, Pisco is in an invisible but interactable state. Unfortunately, if Pisco is interacted with under these specific conditions, the side mission breaks and is impossible to complete on this save. If the game is saved or loaded once after booting the game, the invisible Pisco cannot be interacted with any more, which prevents this issue from happening.

If you do not have a backup save from before triggering the issue, you will still be able to complete the game, but won't be able to achieve a 100% playthrough. There is no known workaround at this time.

We apologise for the inconvenience this causes.

Kind Regards,
The Square Enix Customer Support Centre team

Thank you for contacting us and for your interest in Square Enix products! More help and information is available at the Square Enix Support Centre website. http://support.eu.square-enix.com/
#10
Bella 15 Dec, 2019 @ 10:13am 
Got the same pb, i was hoping a patch maybe ?
Cant 100% my game, wtf is that ...
#11
Skotskiy_Vrach 5 Jan, 2020 @ 8:59pm 
The same problem. Fix it, please!
#12
Rodo 9 Jan, 2020 @ 1:18pm 
fix this crap
#13
Arcangelo 30 Jan, 2020 @ 4:24pm 
DAMN! There is hope that they fix this crap or I have to surrend...?
#14
Yule 30 Jan, 2020 @ 9:23pm 
Originally posted by Arcangelo:
DAMN! There is hope that they fix this crap or I have to surrend...?

they have not fixed this yet

this happened to me also

i had to go back to main menu and start over again to get pisco. newgame+ works if you are playing that mode.

now i have 100% game completion and all achievement trophy

sucks they probably wont fix this bug since season pass is over and they are not obliged to offer updates
#15
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Shadow of the Tomb Raider > Tech support > Topic Details
Date Posted: 8 Nov, 2019 @ 1:26pm
Posts: 27

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