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Discussions Rules and Guidelines
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If you're not wearing the Blue Heron tunic, you don't get to talk to Pisco.
Also, if you had broken quests and the game was patched, you have to start over with a new game. Not a New Game +, but a whole New Game, because all the broke stuff is in the saves.
I ended up solving it as follows:
Uninstalling Steam and the game, reinstalling again, both on the same hd (in this case, the hd where Steam is usually installed in the C: recommendations) deleting the old save from the Steam cloud, and restarting a new game.
If you have questions about the step by step how to do this, make the case for Steam support, to know how to delete the Save from Cloud.
This was the step by step I received from support, and it worked for me:
(Remembering that the path to folders may be different, so be careful).
Make sure the game is installed, it needs to be installed for the files to be found.
Disable cloud functionality for the game (right-click the game in your library -> Properties -> General -> Untick "Keep games saves in Steam Cloud for Shadow of the Tomb Raider")
On this page, you will see each file currently in the cloud for your account for this game. These files can be located at: %USERPROFILE%/My Documents/Shadow of the Tomb Raider/
Navigate to the location for the files on your computer and delete any files you wish to remove from the cloud in that folder and any sub folders.
Now, launch the game and create at least one new save file.
If that was successful, close the game and re-enable the cloud functionality for the game.
When you launch the game again, you will be prompted by a cloud conflict window asking you to pick between two options. You want to keep local files by selecting the "Upload to the Steam Cloud" to overwrite your older files.
Now the data for this game should be reset. Note that in some cases the cloud files may have been overwritten successfully without a cloud conflict window appearing. You can check the account data page again to see what is now stored.
For those who do not want to start over and want to get 100%, my save will help if you want to use it. I have a 92% save on Deadly Obsession where you just have to complete the last part of the story and you will get 100% + all difficulty achievements in one go.
you dont have to do all that. all you need to do is start a new save. it is only the save file that is corrupted, not the game. it is a permanent bug that has not been patched and is there to stay. always save before you enter the village for the first time. if you enter the village and you have bugged pisco, you have to restart. the bug happens when you interact with the boy during unuratu's walkthrough.
the only reason square enix told you to go through all those steps is because tech support has a notepad that they copy/paste from, a script given to them by the company.