Make sure DS4Windows isn't still running in the background. The only reason you're seeing Xbox button prompts is because of something like this. If it isn't DS4Windows, it's something else. Maybe x360ce, which could also be a potential culprit.

To clarify, the game will show PS4 button prompts when ANY DirectInput (non-Xbox) controllers are connected. The PS4 controller is, by design, a DirectInput controller. You naturally shouldn't need to do or get anything else to have the game show you PS button prompts.

Check what controllers are being recognised by Windows by searching "Set up USB game controllers" in your Start menu. Make sure it is clearly showing that it isn't an Xbox controller.

It might also be worth going into Steam Big Picture and check what Steam is recognising your controller as.

I'm not running DS4Windows at all and I haven't used x360ce for years. Windows is recognizing it as a "Wireless Controller." I went into Big Picture Mode and Steam is definitely recognizing it as a Playstation 4 controller. I can even change the light color, which I didn't know about. I'm at a complete loss at this point.

You said you disabled the PS controller support in Big Picture yeah? Try unpairing and re-pairing the controller and see if it'll give you the correct button prompts after that.

Originally posted by ~ Excal ~:

You said you disabled the PS controller support in Big Picture yeah? Try unpairing and re-pairing the controller and see if it'll give you the correct button prompts after that.

That did it. It's really strange how that's what would solve the problem but at least it's working now. Thanks a ton for the help.

EDIT: While the controller is working in the field and showing the PS4 Button Prompts when the "Playstatoin Controller" option is turned off in Big Picture mode, the controller doesn't work in battles. This ♥♥♥♥ is so ridiculous. There's no excuse for it.

If I turn the option back on after restarting the game, the button prompts go back to Xbox but I can at least use the ♥♥♥♥♥♥♥ thing while fighting. I'm done wasting my time and energy trying to get the correct button prompts to show up on this trash port. Looks like I'll have to live with the Xbox button prompts.

Had I purchased this on Steam (I got it on sale at Gamesplanet for $11.99) I would have asked for a refund. The developers don't deserve a dime for such a lazy effort. If you're reading this before purchasing, don't bother. It's not worth it.

If you still want to investigate, I suggest checking which player your controller is assigned to. Since both the controller and keyboard+mouse can be assigned to 1P and 2P respectively, sometimes the game will switch this around for reasons unexplained.

The easiest way to verify this is by going into the Artes page, and make whoever is in character slot 1 be on Auto, and whoever is in slot 2 be on Manual/Semi-Auto.

You can change the assignment in the settings menu afterwards.

Originally posted by — Excal —:

You said you disabled the PS controller support in Big Picture yeah? Try unpairing and re-pairing the controller and see if it'll give you the correct button prompts after that.

Hey man thank you, idk why that didn't work for the other guy but that was just the advice I needed. My PS controller is working perfect with this game now, appreciate you

Originally posted by Something_Incredible:

Originally posted by — Excal —:

You said you disabled the PS controller support in Big Picture yeah? Try unpairing and re-pairing the controller and see if it'll give you the correct button prompts after that.

Hey man thank you, idk why that didn't work for the other guy but that was just the advice I needed. My PS controller is working perfect with this game now, appreciate you

To add to this, if you're still having problems what worked for me was to unpair any extra controllers that may not currently be connected to your computer. Windows kinda has controllers in set slots and this game will seemingly picks up controllers that aren't active and assign them to player slots.

this thread is helpful, thanks

dualsense user here, the way i solve this problem is by disabling steam input, and then using usb type c cable to use the controller (i'm using my phone's cable btw, not ps5 cable from the box, i don't own ps5, but it should work, probably)

update to use dualsense to pc/laptop:
1. disable steam input, but don't connect the controller (dualsense) to your pc/laptop yet
2. launch the game
3. connect dualsense when the game starts to your pc/laptop (when the display starts to become white after steam and game logo disappear)

Doesn't work for me but it could because I am using a DualSense. It shows support for the Dualshock though.