NOT FREE!!! Monthly payment required!!!

well where should i start? do i start with the incompetence of Xsolla or the complete negligence of LTG?
without my knowledge i was paying for this game monthly of 15 dollars for MONTHS off of my paypal account Even after canceling my services but i guess they must of REALLY needed the lights on at LTG because they continued to take my money on an email i RAREly use and when i tried to contact them about these issues that Repeatedly told me the email i was using to write them had an active subscription tho when i sign into their stupid xsolla wallet there was no sing of any of it, HOURS of my time going back and forthe between these to companies i came to the conclusion that they DONT GIVE A RATS rear end about their customers the only way im changin this review is if i get a formal apology from that worker at Xsolla for acting without my consent ( yes i provided screenshots ) and someone from LTG reaching out giving me reassurance that this miscommunication between Xsolla and their teams ends, your killing your Small playerbase and if you take a look at the recent reviews they are not great, i love the game but your business has major problems and with the right PR you can fix all!

Edit: a supervisor Named Cameron has been a tremendous help, though im certain my situation was very complicated and required some deeper digging, this employee went above and beyond and not only was able to transfer my coins to my steam account but also transferred my subscription, and the time on my subscription so it shows that ive been a supporter for a long time. he was very patient and seemingly dedicated to fixing my issue and i hope LTG reads these reviews because that guy is a problem solver you guys have 1 happy customer so from the bottom of my heart i want to say thank you to this guy, Xsolla on the other hand can still kiss my rear end.