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There are sometimes external issues that the developers have little to no control over, such as routing congestion, and on the extreme end, DDOS attacks. The developers report routing issues as best they can to their providers, and have DDOS mitigation (important word, it's mitigation, not prevention) features enabled for all official servers.
Even with these features enabled, the ability of players to play the game will always get interrupted unfortunately. It's frustrating for players, and it's frustrating for the developers, but neither can really do anything about it.
They have been doing everything they possibly can. It may be hard to understand, but the developers find this issue equally as frustrating because they know players are unable to play their game.
The only solution is to place many servers in different places, could be done via community servers
Using rare "5G" helps a bit, but not enough in the prime time
dey really feedin us dis crap