商店頁面
SHENZHEN I/O
全部 討論區 螢幕擷圖 藝術作品 實況直播 影片 工作坊 新聞 指南 評論

SHENZHEN I/O

商店頁面
檢視統計資料:
全球成就
SHENZHEN I/O > 綜合討論 > 主題細節
838660422 2019 年 7 月 28 日 上午 5:56
CAN NOT LAUNCH THE GAME
Has anyone met the problem that can not run the game on Steam even though the local file have been checked and totally complete?

此主題的作者已將一篇留言標為問題解答。
點擊此處前往該留言。
引用自 noveo:
I contacted the dev, it's rather simple: be sure that your antivirus isn't blocking the folder where shenzen is installed and the folder in your documents (C:\Users\xy\Documents\My Games\SHENZHEN IO). Also be sure also you whitelist Controlled Folder Access to Shenzen
< >
目前顯示第 1-6 則留言，共 6 則
noveo 2019 年 7 月 31 日 下午 12:10 
Unfortunately I have the same problem
#1
此討論串的作者認為本留言為原主題提供了解答。
noveo 2019 年 7 月 31 日 下午 3:48 
I contacted the dev, it's rather simple: be sure that your antivirus isn't blocking the folder where shenzen is installed and the folder in your documents (C:\Users\xy\Documents\My Games\SHENZHEN IO). Also be sure also you whitelist Controlled Folder Access to Shenzen
最後修改者：noveo; 2019 年 7 月 31 日 下午 3:54
#2
838660422 2019 年 8 月 4 日 上午 7:10 
Thanks a lot! My friends! It was exactly the antivirus (Windows Defender) that blocked the folder!
My problem has been solved with your help. Thx a lot!
#3
Mathieu 2020 年 11 月 8 日 下午 12:11 
Just for reference I was having the same issue but the Antivirus trick didn't do it for me. After contacting the dev I learned that MSI Afterburner and the RivaTuner Statistics Server were interfering with the game. Closing both of them fixed it for me.
#4
Ice 2020 年 11 月 25 日 上午 11:28 
引用自 Mathieu：
Just for reference I was having the same issue but the Antivirus trick didn't do it for me. After contacting the dev I learned that MSI Afterburner and the RivaTuner Statistics Server were interfering with the game. Closing both of them fixed it for me.
Thank you! This solved the problem for me.
#5
WheezyE 7 月 12 日 下午 8:02 
I just had this problem too on Windows 11 Home too but was able to solve it with some help.

I first ran through this checklist of possible fixes:
1. I first made sure my antivirus had the Shenzhen I/O folder & exe in my whitelist.
2. I then made sure my graphics drivers were up-to-date.
3. I checked to make sure I wasn't running any software other users had found to interfere with Shenzhen I/O (MSI Afterburner and RivaTuner Statistics Server).
4. I set the folder and contents to not be read-only.
5. I tried running the game as Administrator.

I then emailed tech support (sticky in this forum) and was able to fix it!

SOLUTION: It turned out that Microsoft OneDrive had my save directory (C:\Users\<MYUSERNAME>\OneDrive\Documents\My Games) stored only in the cloud (visible on my computer but not accessible) and I had OneDrive disabled. Thus, my computer could see the save directory, but could not read/write to it at all. Shenzhen I/O was then not able to access the save directory at all which caused the game to never start. Once I turned OneDrive back on (and set the "My Games" directory to "Always keep on device" for OneDrive), the game started right up.

Also, shout out to the great, Zach, himself who suggested the save directory might be the issue via email!!! Thank you!
#6
< >
目前顯示第 1-6 則留言，共 6 則
每頁顯示： 1530 50

SHENZHEN I/O > 綜合討論 > 主題細節
張貼日期： 2019 年 7 月 28 日 上午 5:56
回覆： 6

討論區規矩與守則