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Xelam13 22 Jun, 2016 @ 1:10pm
I have a problem with the game
When i ntried to play it something ocur, the game suddendly stops and is on a continious open stage, even when i close steam the game continue like that, and if i try to delete the game to re install the game it says that i can because is open, but there is no game window, any advise?
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Showing 1-9 of 9 comments
Dogenzaka Lab 23 Jun, 2016 @ 2:06am 
Hi,

Would you mind telling me some basic information about your computer?

- CPU(intel or AMD)
- OS and version
- On-board memory capacity
- GPU model number

Thanks and sorry for the inconvenience.
#1
Xelam13 23 Jun, 2016 @ 4:05am 
Originally posted by Dogenzaka Lab:
Hi,

Would you mind telling me some basic information about your computer?

- CPU(intel or AMD)
- OS and version
- On-board memory capacity
- GPU model number

Thanks and sorry for the inconvenience.

sure, and first thing many thanks for your time.

CPU intel n2830
OS Windows8.1 with Bing 64 bits
On-board memory capacity 4096 MB RAM
GPU Intel HD graphics (cannot find the number)

and again many thanks is so nice that the developers care about the clients you are great
Last edited by Xelam13; 23 Jun, 2016 @ 8:11am
#2
Dogenzaka Lab 24 Jun, 2016 @ 2:16am 
Thanks for reporting about your computer.
Let me know one more thing.
Is your game version 1.0.1?
#3
Xelam13 24 Jun, 2016 @ 2:48am 
Originally posted by Dogenzaka Lab:
Thanks for reporting about your computer.
Let me know one more thing.
Is your game version 1.0.1?
I can´t really tell, I mean, I bought the game two days ago, the actualization was released more or less at the same time, but because I cannot enter at the game I cannot confirm this, but since I didn´t recive any download from this game i think yes is the version 1.0.1
#4
Dogenzaka Lab 25 Jun, 2016 @ 7:02am 
Thank you
we'll looking into the cause.
#5
Xelam13 25 Jun, 2016 @ 8:15am 
Originally posted by Dogenzaka Lab:
Thank you
we'll looking into the cause.
Again many thanks
#6
Dogenzaka Lab 28 Jun, 2016 @ 1:58am 
It will be considered errors are out of memory to guess from the your configuration.

Please cut the resident application to increase the free Memory amount.
Or Downsize 256MB on Graphics Memory.
#7
Xelam13 28 Jun, 2016 @ 2:37am 
Ok I will try that, thanks
#8
WLion 28 Dec, 2016 @ 8:15am 
Originally posted by Dogenzaka Lab:
It will be considered errors are out of memory to guess from the your configuration.

Please cut the resident application to increase the free Memory amount.
Or Downsize 256MB on Graphics Memory.

If the application has memory leaks, freeing up more memory won't solve the problem. It'll just change when the application stops working properly.
#9
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Kyoto Colorful Days > General Discussions > Topic Details
Date Posted: 22 Jun, 2016 @ 1:10pm
Posts: 9

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