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If you need to do more after that, I followed another forums advice on a different issue and went to the Steam/SteamApps/common/StarWarsTheForceUnleashed2/Game/Disc/FMV/Win32 folder, and renamed the first file (ATTRACT) to be the same, but with .wmv after it. The combination of these two things fixed the issue. I hope this helps other people that come across this problem!
I don't expect anyone to still be bothered about this in 2017 but if so did anyone ever figure out how to get the cutscenes to play/
you can try this
1.find the config file in your local app data C:\Users\AppData\Local\LucasArts\Star Wars The Force Unleashed 2
2. Edit the config file with notepad
3. Scroll down until you playmovies and change that to no
4. load your game then exit it
5. change playmovies to yes again and load you game once again
the cutscene should work after that
All I had to do was change my default media player to Windows Media Player, this is on Win10.
That worked!
Than you so much. It absolutely helped me.
Afterwards the cutscenes were working again.
(I think my issue was that i started the fps fix once outside of steam and it was starting in a different language.)
Figured I'd add that you need to launch Windows Media Player at least once for the curscenes to work (I had it set as default already but hadn't launched it).
Cheers for the intel guys 'n' gals!
FUUU**KING GODS this HELPED! Thanks you so much, oh how I love Steam forum for these very much useful solutions\users. Thank you thank you!