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Warface: Clutch > Bug Reports > Themendetails
Eclipse 24. Juli 2023 um 1:14
Authorization failed. Error ID: 1001.
I don't know if this counts as a bug or else, but I've been having this issue for a while now. I already tried the solutions suggested by support and they didn't work. I have 0 clue what caused or how it could be fixed. The game starts up, show the my.game logo for a few miliseconds and just cuts to the error. Any ideas or suggestons?
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Beiträge 1–15 von 35
Runabel  [Entwickler] 24. Juli 2023 um 3:33 
Hi! Sorry you faced this issue. What country do you play from? What's your ticket number?
#1
Eclipse 24. Juli 2023 um 3:48 
Ursprünglich geschrieben von Runabel:
Hi! Sorry you faced this issue. What country do you play from? What's your ticket number?

Country: Hungary, ticket number: XGB-606-24289
#2
Eclipse 24. Juli 2023 um 23:22 
Hello???
#3
Runabel  [Entwickler] 25. Juli 2023 um 4:21 
Ursprünglich geschrieben von Eclipse:
Hello???
I'll ask colleagues for details, thanks for sharing the info.
#4
NULLYUKI 26. Juli 2023 um 2:09 
What solutions did you tried out from the support?
Could it be your anti-virus software, if you are using one, that is blocking the connection?
Also have you tried to completely reinstall the game?

:qr:
#5
Eclipse 26. Juli 2023 um 2:21 
Ursprünglich geschrieben von NULLYUKI:
What solutions did you tried out from the support?
Could it be your anti-virus software, if you are using one, that is blocking the connection?
Also have you tried to completely reinstall the game?

:qr:

In a nutshell: Unplugging router, clean booting windows and flushdns
And reinstalling the game didn't work at all. I dont use anti-virus on my pc, other than win10 if that counts
#6
NULLYUKI 26. Juli 2023 um 2:59 
Are you able to login with a different account into the MY.GAME launcher?

:qr:
#7
Eclipse 26. Juli 2023 um 3:04 
Ursprünglich geschrieben von NULLYUKI:
Are you able to login with a different account into the MY.GAME launcher?

:qr:
Nope, already tried that as well.
#8
NULLYUKI 26. Juli 2023 um 3:50 
And by playing the game via a different Steam account?

:qr:
#9
Eclipse 26. Juli 2023 um 3:54 
Ursprünglich geschrieben von NULLYUKI:
And by playing the game via a different Steam account?

:qr:
didnt think about that one, brb in a few minutes
#10
Eclipse 26. Juli 2023 um 4:02 
Ursprünglich geschrieben von Eclipse:
Ursprünglich geschrieben von NULLYUKI:
And by playing the game via a different Steam account?

:qr:
didnt think about that one, brb in a few minutes
It works
#11
Eclipse 26. Juli 2023 um 4:03 
should i say gb to my progress on this one?
#12
NULLYUKI 26. Juli 2023 um 4:43 
Ursprünglich geschrieben von Eclipse:
Ursprünglich geschrieben von Eclipse:
didnt think about that one, brb in a few minutes
It works
I'm glad that this solution worked.
This could mean that there maybe must be some issues with the Account verification.
It would be good if @Runabel can take a more in depth look at this, to find the cause of the issue.

:qr:
#13
Eclipse 26. Juli 2023 um 4:46 
Ursprünglich geschrieben von NULLYUKI:
Ursprünglich geschrieben von Eclipse:
It works
I'm glad that this solution worked.
This could mean that there maybe must be some issues with the Account verification.
It would be good if @Runabel can take a more in depth look at this, to find the cause of the issue.

:qr:
yea, thx for the suggestion tho :)
#14
NULLYUKI 26. Juli 2023 um 5:48 
Ursprünglich geschrieben von Eclipse:
Ursprünglich geschrieben von NULLYUKI:
I'm glad that this solution worked.
This could mean that there maybe must be some issues with the Account verification.
It would be good if @Runabel can take a more in depth look at this, to find the cause of the issue.

:qr:
yea, thx for the suggestion tho :)

Your welcome.

:qr:
#15
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Warface: Clutch > Bug Reports > Themendetails
Geschrieben am: 24. Juli 2023 um 1:14
Beiträge: 35

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