Here you can find the answers and troubleshooting guides for general problems with the game, including the issues related to the latest updates.

You can always find the latest patch notes on our website:

https://beamng.com/game/news/patch/

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Before reporting, please make sure to check the list of known issues. It is possible that the issue you are experiencing is already listed there with additional information and workaround steps:

https://documentation.beamng.com/known-issues/

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To ensure that your issues are not caused by installed mods, try running the game in Safe Mode first:

https://go.beamng.com/safeMode

If the issue does not persist in Safe Mode it's likely caused by a broken mod. Please deactivate all mods, clear cache, and re-enable them one by one to find the culprit. You can then reach out to the author(s) of the mod for further assistance.

Use this tool to remove left-overs and older files from your Userfolder[documentation.beamng.com]. This can help to address several issues:

https://go.beamng.com/clearCache

To make sure that your game installation is intact, run this tool:

https://gtm.you1.cn/helpsteam/faqs/view/0C48-FCBD-DA71-93EB

If none of the instructions above resolved the issue, you can try to Clean Install the game, this process should resolve any issues related to broken game files and mods:

https://go.beamng.com/cleanInstall

Some software is known to cause issues and conflicts with the game. Please check our list of known problematic programs here:

https://go.beamng.com/incompatible_software

Also, please ensure that your firewall, antivirus, or similar software are not blocking game or deleting game files by accident.

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If the issue persists, please get in touch with us for further assistance using this form:

https://support.beamng.com/

To speed up the process:

• Include as much information as possible about the issue you are experiencing
  
• Append a Support ID in your ticket to allow us to review the game logs, you can get it here:
  https://supportid.beamng.com/

It may take several working days for us to respond to your ticket. Making duplicate tickets will cause delays.

You can also try asking for community assistance on the official Discord server and forums:

• Discord[go.beamng.com]
  
• Forums[www.beamng.com]