Horizon Forbidden West™ Complete Edition

Horizon Forbidden West™ Complete Edition

View Stats:
Game Crashing.. tried everything from Reddit and Youtube.. help?? :(
As the title states, my game keeps crashing :( I somehow got over 100 hours in the game without issue and at the highest settings, but now, even on performance mode and medium settings, the game crashes within 2 mins (crash to home screen).
Here are my specs:
Motherboard: ASUS ROG Crosshair x670E HERO
CPU: AMD RYZEN 9 7950x 16-core 4.5GHz (5.7GHz Max Boost)
GPU: NVIDIA 24GB GeFORCE RTX 4090
PSU: CORSAIR HX1200 Platinum
Memory: 64GB Corsair Vengeance DDR5 (5600MHz)
Operating Drive: 2TB
Hard Drive: 9TB SSDs

The crash reports state that something went wrong with my GPU or needs an upgrade ._.
I've literally taken apart my whole computer and put it back together (I needed to clean it anyway), but no change. All other similarly large/demanding games have been operating fine.
< >
Showing 1-15 of 24 comments
Zephyr 25 Jul @ 10:16am 
What went wrong with the GPU? To say anything you need to be a bit more specific :) . If it is always the same crash report and other games are mostly fine then I would guess at the driver or an unstable OC or UV of the GPU (for this game). When dooes it crash exactly? During shader building or in the game after shader building?

What you might try: Set a FPS limit of perhaps 60 for the game and see if this helps, the GPU will hardly be pushed then and clock much lower.
Last edited by Zephyr; 25 Jul @ 10:16am
Sqwuishy 25 Jul @ 1:16pm 
Originally posted by Zephyr:
What went wrong with the GPU? To say anything you need to be a bit more specific :) . If it is always the same crash report and other games are mostly fine then I would guess at the driver or an unstable OC or UV of the GPU (for this game). When dooes it crash exactly? During shader building or in the game after shader building?

What you might try: Set a FPS limit of perhaps 60 for the game and see if this helps, the GPU will hardly be pushed then and clock much lower.

It crashes once I'm already in the game (walking around or fighting) for 1 min. Or even if I leave it on the title screen for 1 min.. doesn't matter what I'm doing, but everything is loaded in fine (can always make it past shaders).

I'm able to play Cyberpunk2077 and Elden Ring without any trouble. One thing I noticed is that I usually could have multiple games open at once, but if I open Horizon, then the other game crashes as well (not that I'm trying to have multiple games open, I was just testing it). I could have Elden Ring, Cyberpunk, and Warframe all open at once (for hours), and no issues for any of the games. So I don't think it's my GPU.

I tried limiting FPS and all graphics settings in Horizon, updated all drivers, still no luck :/

This is the crash message: "A problem has occurred with your display driver. This can be caused by out of date drivers, using game settings higher than your GPU can handle, or an error with the game. Please try updating your graphics drivers, or lowering in-game settings. Current GPU and graphics driver:"

That's the entire crash message. Doesn't even say what driver I have after the colon at the end.
Last edited by Sqwuishy; 25 Jul @ 1:22pm
Zephyr 25 Jul @ 3:16pm 
No real idea then. Do you happen to have another backup GPU? Or borrow one for a day or two (not necessarily another RTX 4090)? Then you could test if the game runs with a different type of GPU for you. If it did it would mean there is at least a correlation (and likely causality) between your RTX 4090 and the crashes and not some other very weird stuff. Otherwise it must be some other type of instability, logic demands it :). For some reason this would then only be triggered by Horizon, who knows why. In any case your error is weird I guess.

From what you say your video driver really kills itself (or is crashed by something) it seems, since the other game processes are taken out as well when HFD crashes.

Well, I guess you have validated game files and such easy things? Sometimes it is just something like this.
Last edited by Zephyr; 25 Jul @ 3:18pm
Sqwuishy 25 Jul @ 3:52pm 
Originally posted by Zephyr:
No real idea then. Do you happen to have another backup GPU? Or borrow one for a day or two (not necessarily another RTX 4090)? Then you could test if the game runs with a different type of GPU for you. If it did it would mean there is at least a correlation (and likely causality) between your RTX 4090 and the crashes and not some other very weird stuff. Otherwise it must be some other type of instability, logic demands it :). For some reason this would then only be triggered by Horizon, who knows why. In any case your error is weird I guess.

From what you say your video driver really kills itself (or is crashed by something) it seems, since the other game processes are taken out as well when HFD crashes.

Well, I guess you have validated game files and such easy things? Sometimes it is just something like this.

I don't have a backup GPU unfortunately :(

aaand yah - I've validated game files, opened as admin, disabled DLSS, changed NVIDIA 3D settings, tried both NVIDIA drivers (game and studio), lowered FPS, removed temp files/re-validated the game, and a bunch of other easy stuff in settings.. no luck x:

It's weird how I made it past 100 hours without issue on ultra high quality and now I can't even play it. My temps are great though.
set debug mode in your control panel
Huigie 26 Jul @ 1:04am 
In steam, install the beta of HFW with the version number behind it. Was able to play for an hour last night after installing the older beta!
Last edited by Huigie; 26 Jul @ 1:04am
acowsik 26 Jul @ 2:11am 
Originally posted by Sqwuishy:
As the title states, my game keeps crashing :( I somehow got over 100 hours in the game without issue and at the highest settings, but now, even on performance mode and medium settings, the game crashes within 2 mins (crash to home screen).
Here are my specs:
Motherboard: ASUS ROG Crosshair x670E HERO
CPU: AMD RYZEN 9 7950x 16-core 4.5GHz (5.7GHz Max Boost)
GPU: NVIDIA 24GB GeFORCE RTX 4090
PSU: CORSAIR HX1200 Platinum
Memory: 64GB Corsair Vengeance DDR5 (5600MHz)
Operating Drive: 2TB
Hard Drive: 9TB SSDs

The crash reports state that something went wrong with my GPU or needs an upgrade ._.
I've literally taken apart my whole computer and put it back together (I needed to clean it anyway), but no change. All other similarly large/demanding games have been operating fine.

I would suggest doing the following...

1. Run a full system scan (sfc /scannow in an admin command prompt)
2. Check the DISM image and repair (dism /online /cleanup-image /restorehealth in an admin command prompt)
3. Do a DDU clean install of GPU drivers.

With these steps hopefully things should clear up but if not, then you need to look at the Event Viewer and check the system and application logs to see what kind of errors show up.
have you made sure your cpu drivers are up to date? i've been having terrible crashes too, even worse for the past few days. but i have a 12900k so it might not be the issue for yours
Zloth 27 Jul @ 9:18am 
Originally posted by 'Blasphemy:
have you made sure your cpu drivers are up to date?
I was thinking more like the other direction, given Sqwuishy has been running fine for 100 hours - though a Windows update could be interfering if the drivers are far out of date.
Sqwuishy 27 Jul @ 1:43pm 
Originally posted by Zloth:
Originally posted by 'Blasphemy:
have you made sure your cpu drivers are up to date?
I was thinking more like the other direction, given Sqwuishy has been running fine for 100 hours - though a Windows update could be interfering if the drivers are far out of date.

both are up to date x: double checked them all and no new updates. I even checked for other unrelated updates (for iCue and ASUS programs) and nothing.
So far, nothing has worked from these comments :(
Originally posted by Sqwuishy:
Originally posted by Zloth:
I was thinking more like the other direction, given Sqwuishy has been running fine for 100 hours - though a Windows update could be interfering if the drivers are far out of date.

both are up to date x: double checked them all and no new updates. I even checked for other unrelated updates (for iCue and ASUS programs) and nothing.
So far, nothing has worked from these comments :(
try disabling XMP. maybe even try underclocking your cpu and gpu after if that doesnt work. have you also tried rolling back an update of your drivers and the game?

also check your computer for viruses. check your event viewer to see which are causing errors.
Last edited by 'Blasphemy; 27 Jul @ 5:46pm
Zephyr 27 Jul @ 6:02pm 
Originally posted by 'Blasphemy:
Originally posted by Sqwuishy:

both are up to date x: double checked them all and no new updates. I even checked for other unrelated updates (for iCue and ASUS programs) and nothing.
So far, nothing has worked from these comments :(
try disabling XMP. maybe even try underclocking your cpu and gpu after if that doesnt work. have you also tried rolling back an update of your drivers and the game?

also check your computer for viruses. check your event viewer to see which are causing errors.
Virus stuff and such would very likely not affect only one game :). As long as it is only HFW it can only be an instability that is triggered solely by HFW for some reason, like RAM GPU/CPU OC or it is something far simpler, like a corrupted save or something. Damaged OS could also be, but this also should not affect only one game. The really best solution would be if another GPU could be borrowed to test if the game runs then. If not it is not the GPU but something else. Then a damaged save or some other weird issue with hardware or OS remains that is only triggered by HFW

Can a new game be started?
Last edited by Zephyr; 28 Jul @ 2:38am
FFox 27 Jul @ 6:16pm 
GPU related, is it overclocked? undervolted? downclocked? your windows pagefile, aka virutal memory how is it managed?
Have you updated the drivers lately?, I read that the 560.70 update is giving many people problems
I'm still on 552.44 (Game Ready for Ghost of Tsushima) and have only had 2 crashes, the first back in early May at around 70 hours and the second was last weekend at exactly 203.8 hours

5800X
32 GB DDR4 3600 dual rank
4070 Ti
1440p Ultrawide

Reflex off, DLSS Quality, no FG, all graphics settings cranked to max except clouds down a notch and all post processing effects (everything from Depth of field on down the list) turned off. I generally get 110-120 FPS
Last edited by russell_john; 27 Jul @ 8:43pm
< >
Showing 1-15 of 24 comments
Per page: 1530 50