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God of War Ragnarök > Technical Support > Topic Details

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SMS_BlueOwlzMedic [developer] 19 Sep @ 11:19am

Known Issues - CHECK HERE FIRST

You may encounter some issues while trying to play God of War Ragnarök. Below are some known issues and some troubleshooting tips. If these steps do not work, please open up a ticket on our support page [support.sms.playstation.com]

Last edited by SMS_BlueOwlzMedic; 19 Sep @ 11:30am

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Showing 1-7 of 7 comments

Oslec_SMS [developer] 19 Sep @ 12:08pm

updated: 9/27/24

Mouse Movement Issue

Some players are reporting an issue where the in-game camera is not moving correctly.

STATUS: [Fixed under Patch 3]

Last edited by Oslec_SMS; 27 Sep @ 8:24am

SMS_BlueOwlzMedic [developer] 20 Sep @ 8:32am

UPDATED: 9/21/24

NVIDIA DLSS Frame Gen

NVIDIA DLSS Frame Gen is not activating properly and does not impact performance.

STATUS: [Fixed Under Patch 2]

Last edited by SMS_BlueOwlzMedic; 21 Sep @ 12:54pm

SMS_BlueOwlzMedic [developer] 20 Sep @ 9:35am

UPDATED: 9/27/24

HDR Issue

HDR option is not saving on subsequent game starts. It must be re-enabled in options.

STATUS: [Fixed under Patch 3]

Last edited by SMS_BlueOwlzMedic; 27 Sep @ 8:22am

Oslec_SMS [developer] 20 Sep @ 9:48am

UPDATED: 9/22/24

Controller issue during quicktime events

Swapping interact and evade in the gameplay settings has no effect on controls if Steam Input is enabled and may cause issues where buttons do not work during quicktime events.

STATUS: [Fixed Under Patch 2]

Last edited by Oslec_SMS; 22 Sep @ 9:06am

SMS_BlueOwlzMedic [developer] 21 Sep @ 12:40pm

UPDATED: 9/27/24

Spatial Audio Issue

We are aware of some players experiencing crashes related to spatial audio devices.

STATUS : [Fixed under Patch 3]

Last edited by SMS_BlueOwlzMedic; 27 Sep @ 8:23am

SMS_BlueOwlzMedic [developer] 1 Oct @ 12:09pm

Last Updated: 10/24/24

Low Audio during Cinematics

We are aware that some players are experiencing inconsistent game audio during cut scenes, where the audio is too quiet.

Status: [Fixed under Patch 6]

Last edited by SMS_BlueOwlzMedic; 24 Oct @ 8:44am

SMS_BlueOwlzMedic [developer] 1 Oct @ 12:11pm

Last Updated: 10/04/24

Achievements Not Populating

PARTIAL WORKAROUND: We have seen users report that a full restart of the Steam client has either fully or partially resolved this issue, so we recommend you try that as a first step. Please also double-check to make sure your Steam client is up-to-date.

Status: FIXED in Patch 5

Please note: If you reload your save and your missing Achievements do not pop, this is likely due to something causing the Steam API to fail via a temporary block such as a firewall, internet disabled, etc. Please double-check possible blockers if this issue persists after reloading.

Last edited by SMS_BlueOwlzMedic; 4 Oct @ 12:01pm

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God of War Ragnarök > Technical Support > Topic Details

Date Posted: 19 Sep @ 11:19am

Posts: 7