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The Casting of Frank Stone

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 This topic has been pinned, so it's probably important
dance_BHVR 4 Sep @ 3:09pm
4
Ongoing Performance Issues
Your help is crucial in diagnosing the ongoing performance issues.

Right now we need a hand gathering the following info from as many cases as possible:
-DxDiag logs
-Graphics card settings
-Framerate issue (video or FPS number)

Please submit a Support ticket[support.bhvr.com] with the above information.

Wondering how to get your DxDiag log? Learn how with these instructions[support.bhvr.com].

Thank you.
Last edited by dance_BHVR; 17 Sep @ 7:11am
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Showing 1-15 of 56 comments
Lily 4 Sep @ 3:10pm 
And for the chapter 14 ? The freez with madi and Franck ? I’m stuck and I’m not the only one
#1
Proutman 4 Sep @ 3:16pm 
Im really sad and angry because i pay for that. Many games in 2024 like this...
Im not refund but I am sincerely disappointed with your work.
#2
Barry 4 Sep @ 3:38pm 
chapter 11 softlock https://youtu.be/iSE0ePzROgc?si=Q9uw-T4KXDP15cqj
#3
Oz Gaming 4 Sep @ 3:41pm 
Just about All cut scenes in the game are stuttering and laggy.
#4
TwangyZ 4 Sep @ 3:45pm 
I don't know what it is, but right now when I boot up the game, just being on the menu makes my graphics card go vroom vroom and it's a tiny bit concerning,
#5
Le_Cortege 4 Sep @ 7:44pm 
Switching from fullscreen to borderless dramatically increased the fps on my setup. Like 40 to 120+ fps
#6
Almashіna 5 Sep @ 12:25am 
Enabling FSR causes a crash the next time the game is launched.
It happens for me: gtx1070 - 560.94 - win10 21H2
It happens for that guy with 4060 and others
deleting usersettings.ini helps to run the game
changing "=FSR" to "=TSR" in usersettings.ini also allowed to run the game
Last edited by Almashіna; 5 Sep @ 12:35am
#7
Kakella_6630 5 Sep @ 2:23am 
The Casting of Stutter, Fix the stutter, DLSS not working, Frame Geneartion not working.
#8
Dave-8 5 Sep @ 5:14am 
Playing on my steam deck, but game looks horrible on high settings and my steam deck is overheated. + low fps ofcourse. Optimize the game. I bought it especially for my steam deck and cant play normally. What a shame Supermassive and BHVR! 😤
#9
Peter Schmusig 5 Sep @ 12:00pm 
everything on ultra except global illumination update speed and no issues on my rtx3070
#10
LeeQuid 5 Sep @ 4:49pm 
fg with dlss doesn't work correctly, I get 100+ fps with fsr and only 45fps with dlss, but fsr makes my game crash...
#11
templeoftheowl 5 Sep @ 4:52pm 
I put in a ticket but still heard nothing back. I can't even play the game. It keeps telling me I have to have DX12 which I already do
#12
Viper 5 Sep @ 5:44pm 
So wait you want us gamers to help test your game but we got charged full release price? Seriously?
#13
Milamber 5 Sep @ 9:57pm 
Refunded.
#14
dessgrantur 6 Sep @ 5:24am 
Random stutters on 4080s and 12600KF. Did you tested this game or we are beta-testers?
#15
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The Casting of Frank Stone > General Discussions > Topic Details
Date Posted: 4 Sep @ 3:09pm
Posts: 56

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