[IMPORTANT] If you find a bug :: Ignited Steel: Prologue General Discussions

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This topic has been pinned, so it's probably important

MBS Carlos 14 Oct, 2022 @ 7:39am

[IMPORTANT] If you find a bug

Hi everyone!

If you find a bug that you'd like to have fixed ASAP, please do the following:

1. Go to C:/Users/<YOUR_NAME>/AppData/LocalLow/Yokaicade/IgnitedSteel
2. Find the files "Player.log" and "Player-prev.log"
3. Send them to us either:
Through our Discord Channel: https://discord.gg/mbs
Through our support email: support[-at-]meteorbytestudios[-dot-]com
4. We will proceed to fix it as soon as possible (sometimes, within a single day).

These files do not contain any personal information. They are simply a dump of what the game is doing. Often, it reveals what part of the code crashed, and why. Feel free to open them and see the contents of these files yourself - they are simple text files, and completely safe.

Thank you very much, and please excuse the mishap! We will fix it right away!

Best,
Yokaicade and Meteorbyte

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Showing 1-6 of 6 comments

12151209MS has Ignited Steel: Prologue

15 Oct, 2022 @ 10:34am

I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.

Lemon

15 Oct, 2022 @ 11:00am

Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.

Having the same issue.

MBS Carlos 17 Oct, 2022 @ 12:47am

Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.

Originally posted by Lemon:
Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.
Having the same issue.

Hello!

First of all thanks for reporting this.

We would like you to know that our devs are currently investigating this and we will try to fix it as soon as we can.

We will let you know as soon as it is fixed, thank you!

Sysity

17 Oct, 2022 @ 8:51pm

Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.

I am having the exact same issue.

Meteorbyte Studios [developer] 18 Oct, 2022 @ 2:52am

Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.

Originally posted by Lemon:
Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.
Having the same issue.

Originally posted by Sysity:
Originally posted by 12151209MS:
I literally cant even open the game. After the unity logo plays its just a black screen. Takes forever to close the program when that happens.

I am having the exact same issue.

Fixed :) Remember to re-download the prologue. Sorry for the trouble!