Not sure if there is a bug or if I'm seriously missing something, but I cannot get the mind palace to... Activate? If that's the right word.

I'm at the point where Sherlock has just woken up and is trying to get past the doctor in block A.

I've even pulled up a guide and followed it word for word, yet nothing appears in the mind palace at all. Can't progress without it at this point.

I've relogged already and opened a previous save and it wasn't fixed.