[READ FIRST] Requesting Support :: The Last of Us™ Part I General Discussions

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Nazgul [developer] 28 Mar, 2023 @ 8:42am

[READ FIRST] Requesting Support

Survivors,

First, we want to thank you so much for playing The Last of Us Part I. We’re thrilled to finally share this experience with PC gamers worldwide.

This forum is intended for players to share experiences and help each other resolve problems. If you encounter any issues and need our support, please read the Official Support section below.

Crash reports are automatically generated, collected by the developers at Naughty Dog. These reports inform our process towards resolving any issues players may encounter.

Official Support:

Prior to sending a support ticket, be sure to check The Last of Us Part I Knowledge Base[feedback.naughtydog.com], which provides support articles, frequently asked questions, patch notes, and information on known issues.

If you require further assistance, click here to submit a support request.[feedback.naughtydog.com]

Last edited by Nazgul; 28 Mar, 2023 @ 9:06am

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Showing 1-15 of 40 comments

Ctin 28 Mar, 2023 @ 8:43am

Holy, building shaders speed is insane

BALDMIR.IV has The Last of Us™ Part I

28 Mar, 2023 @ 8:43am

Thanks

I3o0M

28 Mar, 2023 @ 8:44am

shader compilation simulator

ZULU NINJA has The Last of Us™ Part I

28 Mar, 2023 @ 8:44am

Hi, I'm playing this with RTX 2060 which should pass the minimum but I get an error: Incompatible GPU, with a message "A GPU supporting D3D_FEATURE_LEVEL_12_0 or higher is required". Do you know how to fix this?

Thanks.