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If none of those things help and it's really not registering like you say, make a bug report on the Discord. You'll have to just drop the job and wait for a new one.
I've just done an update to the game and it's not happened since I updated it.
Just done loads of painting and everyone registered as finished.
What was happening was when I was painting the progress bar stayed empty instead of filling up as I painted the model.
I think the update may have fixed it as it's not reoccured since the update.