The game is crashing when you try to open the CD player after the scavenger hunt? That's not something we've seen before but we'd like to look into it...can you clarify exactly when it is crashing? Does the CD player open, and then it crashes when you put the disk in, or it crashes after that?

If you are still running into this issue, please email us at hello@turbo-button.com and include a copy of your save files (found in the folder C:\Users\USERNAME\AppData\LocalLow\Turbo Button\Floor Plan 2), along with which slot you were playing on.

it crashes sometimes when the cd player is opened im able to put the cord into the thing it goes for a minute then crashes its just when i interact with the cd player it just crashes

so if i interact with the cd player a little it takes a minute then crashes or it immediately crashes

Please email us at hello@turbo-button.com and include a copy of your save files (found in the folder C:\Users\USERNAME\AppData\LocalLow\Turbo Button\Floor Plan 2), along with which slot you were playing on and what headset / controllers you use to play on Steam. It's going to be hard for us to suggest other solutions until we can look and see if something broke in your save file, because we can't reproduce this issue and haven't had any other reports of it. :(

Had the same crash with my Pico 4 through VD. Actually crashed like 3 times.

Originally posted by Alex:

Had the same crash with my Pico 4 through VD. Actually crashed like 3 times.

Sorry to hear this. Were all crashes at the same place with the CD player, or other places too?

We're attempting to reproduce this bug on our end today but have been unable to reproduce on Quest 2, HTC Vive, Valve Index, and Rift S so far. We don't have access to a Pico 4 headset to test with, so if this is only happening on Pico, it might be hard for us to address (and unfortunately, Steam doesn't let us show compatibility with every headset individually). Will let you know if we find anything, but if anyone running into this bug can share any more information about what hardware / setup they were using to play, please do. Thanks!

only the cd player
i think it might just be my headset its been through a lot over 3000 hours of playtime
its the htc vive

Originally posted by Alex:

Had the same crash with my Pico 4 through VD. Actually crashed like 3 times.

Still trying to track this down - was your desktop on Windows 10 or 11, and what kind of CPU / GPU do you have?

Originally posted by joy22582:

only the cd player
i think it might just be my headset its been through a lot over 3000 hours of playtime
its the htc vive

Still trying to track this down - was your desktop on Windows 10 or 11, and what kind of CPU / GPU do you have?

no im not goanna keep doing it because i just dont want to anymore

Originally posted by HoldenTB:

Originally posted by joy22582:

only the cd player
i think it might just be my headset its been through a lot over 3000 hours of playtime
its the htc vive

Still trying to track this down - was your desktop on Windows 10 or 11, and what kind of CPU / GPU do you have?

hi, this mainly happens through the room, not the cd player, as the game crashes in that room BEFORE the scavenger hunt too, it's just that you can leave the room before it crashes. I've tried verifying the integrity of the game files, and I have reinstalled, but I can't get this bug to fix, I have an "Overclocked NVIDIA RTX 3050" GPU, and I have an "AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz" CPU, I'm Running on Windows 10, using SteamVR, and an OLD HTC VIVE (like the first model 2016-2017 old). I'm hoping this fixes as I bought this game yesterday and I REALLY WANT TO BEAT IT BUT THIS MAKES IT IMPOSSIBLE.

I have a theory, that maybe your engine fails to accommodate older VR Headsets, and therefore the game doesn't work. I really don't want to refund the game and I don't think I can because I've played it for more than 2 hours. I think this will require some reworking of the engine the game runs off of.

Thanks for all the reports here. With help testing from @Jacob above, we've got a temporary fix figured out for this issue and it is now pushed up to the beta branch!

You can switch to the beta branch by right clicking on the game in Steam and going to Properties, then to Betas, and choosing "beta" from the dropdown.

For anyone curious, this crash is caused by video codecs being incompatible with the way the Unity engine streams video files, and that's why it wasn't affecting everybody - it's only happening on machines with nonstandard video codecs, probably from some kind of streaming or recording software setup. We are going to change the way we handle video files on the TV monitors in the hallway to fix this permanently at a later date, but the beta branch resolves the crash by disabling those monitors.

Sorry it took so long to track this down!