Please note that we have a sub forum dedicated to issues you are experiencing with your game. In order to best track issues or bugs, we ask that you please post them in the Technical Support sub forum!

We are currently investigating reports of players who cannot load the game, and experience a black screen followed by a game crash. We highly encourage you to submit any information you may have to our support staff! If you know your BBBID/Friend Code, please share that with the support staff.

Some players using tablets or similar devices to play are experiencing issues in interacting with the initial Play buttons. To log in, try to press above or below the Play button, it may still detect your input.

If you are able to log in at this point, you can then avoid the issue in the future by going to your Options and setting the game to Fullscreen. This should fix your alignment when logging in to play.

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Thank you for your patience and understanding as we work on ironing out some of these issues!