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We recommend that you try a selective startup before launching the game:
- Press Windows Key+R
- Type msconfig and press Enter
- This will load the System Configuration Utility
- On the General tab
- Click Selective Startup
- Clear the box next to "Load Startup Items"
- On the Services tab
- In the bottom left, click the box next to "Hide all Microsoft services" (VERY IMPORTANT)
- Click on "Disable All"
- Click Apply
- Click OK
- Reboot your PC
This will stop most of the extra software loading when Windows boots. This is simply to check if it is another program on your PC that is causing this issue. In order to restore your PC back to a normal boot, follow the steps above again and on the General tab choose Normal Startup, Apply and OK.
We hope this is helpful. If you continue to have issues, simply reply( https://sqex.link/pwl ) and we will investigate further.
Kind regards,
The Square Enix Support Centre team
hab das selbe Problem und das hat leider nicht geholfen :(
When I started up the game I got a black screen and nothing for about 20 seconds. I alt tab out to check something else, and when I tab back in it's working (about 30 seconds later). No idea why this would do anything, maybe my computer was just being slow, but it's simple and might help?
I had this black screen problem on game launch and saw some solutions online but nothing worked for me. When I tried to change the compatibility mode for this game to windows vista (service pack 2) it solved the problem for me.
This is how you can change it:
- right click on the game in your steam library
- click on properties
- click on local files
- click on browse local files
- right click on file "Life is Strange - Before the Storm.exe"
- click on properties
- click on compatibility
- check "Run this program in compatibility mode for:"
- select "Windows Vista (Service Pack 2)" from the available options
- then click on Apply and then on OK button