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pq  [developer] 12 May, 2022 @ 5:57pm
The solution of mouse issue on Mac
Hello, I am so sorry that the game in some Mac will has the mouse issue. You can not click the button except you move around the button. If you got this issue, please check the following steps.

1. Please change the resolution of the game to 1920*1080 and window mode in setting and apply. （If you already in this mode - 1920*1080 & window mode, please jump to the next step）
2. Change the resolution to 2560 or 2880 which includes full screen mode(That depends on your Mac, please be sure the resolution has full screen mode), after you select the resolution and full screen, click Apply.

I am not sure why we have to switch the resolution to fix it. My team is still checking it:(
Last edited by pq; 12 May, 2022 @ 5:58pm
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Showing 1-10 of 10 comments
bookwormQ 13 Jun, 2023 @ 4:39pm 
I'm using a PC and i'm also getting this mouse issue. i'm going to try the resolution fix and see if it works

(after trying to fix resolution) I cannot do this as everytime I tried to it kept opening up windows in my browser that linked to this page https://passport.weibo.com/visitor/visitor?entry=miniblog&a=enter&url=https%3A%2F%2Fweibo.com%2Fu%2F7478639973&domain=weibo.com&ua=Mozilla%2F5.0%20%28Windows%20NT%2010.0%3B%20Win64%3B%20x64%3B%20rv%3A109.0%29%20Gecko%2F20100101%20Firefox%2F114.0&_rand=1686699644245&sudaref=

which I believe is spam of some sort so for now I'm going to request a refund for the game.
Last edited by bookwormQ; 13 Jun, 2023 @ 4:44pm
#1
pq  [developer] 13 Jun, 2023 @ 8:23pm 
Originally posted by bookwormQ:
I'm using a PC and i'm also getting this mouse issue. i'm going to try the resolution fix and see if it works

(after trying to fix resolution) I cannot do this as everytime I tried to it kept opening up windows in my browser that linked to this page https://passport.weibo.com/visitor/visitor?entry=miniblog&a=enter&url=https%3A%2F%2Fweibo.com%2Fu%2F7478639973&domain=weibo.com&ua=Mozilla%2F5.0%20%28Windows%20NT%2010.0%3B%20Win64%3B%20x64%3B%20rv%3A109.0%29%20Gecko%2F20100101%20Firefox%2F114.0&_rand=1686699644245&sudaref=

which I believe is spam of some sort so for now I'm going to request a refund for the game.
Could you please try to delete the game and re-download it again?
#2
bookwormQ 16 Jun, 2023 @ 10:48pm 
I uninstalled and reinstalled and it was still doing the same thing
#3
pq  [developer] 17 Jun, 2023 @ 8:24am 
Originally posted by bookwormQ:
I uninstalled and reinstalled and it was still doing the same thing
You don't need to reinstall the game. Just following the steps:
1. Please change the resolution of the game to 1920*1080 and window mode in setting and apply. （If you already in this mode - 1920*1080 & window mode, please jump to the next step）
2. Change the resolution to 2560 or 2880 which includes full screen mode(That depends on your Mac, please be sure the resolution has full screen mode), after you select the resolution and full screen, click Apply.
#4
bookwormQ 18 Jun, 2023 @ 8:32am 
Originally posted by pq:
Originally posted by bookwormQ:
I uninstalled and reinstalled and it was still doing the same thing
You don't need to reinstall the game. Just following the steps:
1. Please change the resolution of the game to 1920*1080 and window mode in setting and apply. （If you already in this mode - 1920*1080 & window mode, please jump to the next step）
2. Change the resolution to 2560 or 2880 which includes full screen mode(That depends on your Mac, please be sure the resolution has full screen mode), after you select the resolution and full screen, click Apply.

I mentioned previously that I could not do this because when I boot up the game the mouse issue is there from the start and it auto clicks through to the main menu then when I try to click continue from my saved file it opens it but that other window that I posted the link to above opens up and I have to force quit the game because it just keeps opening windows everytime I try to click on anything
Last edited by bookwormQ; 18 Jun, 2023 @ 8:32am
#5
AstroboyMonsterHigh 10 Jan, 2024 @ 8:45pm 
I am having issues clicking on the photo. And I am only 4 minutes into the game. I changed the resolution. And I am still having issues clicking on just that one pic.

Help???

UPDATE : I have to click either below or above so something can happen. Otherwise it's still a guess where I should click. I'm on a MacBook Pro (Retina, 15-inch, Mid 2014).
Last edited by AstroboyMonsterHigh; 10 Jan, 2024 @ 9:12pm
#6
pq  [developer] 11 Jan, 2024 @ 3:38am 
Originally posted by AstroboyMonsterHigh:
I am having issues clicking on the photo. And I am only 4 minutes into the game. I changed the resolution. And I am still having issues clicking on just that one pic.

Help???

UPDATE : I have to click either below or above so something can happen. Otherwise it's still a guess where I should click. I'm on a MacBook Pro (Retina, 15-inch, Mid 2014).
Could you please send me screen record about how you changed the resolution?
#7
AstroboyMonsterHigh 12 Jan, 2024 @ 8:55pm 
Originally posted by pq:
Originally posted by AstroboyMonsterHigh:
I am having issues clicking on the photo. And I am only 4 minutes into the game. I changed the resolution. And I am still having issues clicking on just that one pic.

Help???

UPDATE : I have to click either below or above so something can happen. Otherwise it's still a guess where I should click. I'm on a MacBook Pro (Retina, 15-inch, Mid 2014).
Could you please send me screen record about how you changed the resolution?

Here are the links to the screenshot and screen recording...
https://photos.app.goo.gl/Q4Lqz79HPHA7Du8e7
https://photos.app.goo.gl/A1BtQ28XNuKAh2pR8
#8
pq  [developer] 12 Jan, 2024 @ 9:07pm 
Originally posted by AstroboyMonsterHigh:
Originally posted by pq:
Could you please send me screen record about how you changed the resolution?

Here are the links to the screenshot and screen recording...
https://photos.app.goo.gl/Q4Lqz79HPHA7Du8e7
https://photos.app.goo.gl/A1BtQ28XNuKAh2pR8
I am not sure.But it looks that you changed your Mac resolution. You should do it in the game(Setting).
#9
AstroboyMonsterHigh 12 Jan, 2024 @ 9:37pm 
Originally posted by pq:
Originally posted by AstroboyMonsterHigh:

Here are the links to the screenshot and screen recording...
https://photos.app.goo.gl/Q4Lqz79HPHA7Du8e7
https://photos.app.goo.gl/A1BtQ28XNuKAh2pR8
I am not sure.But it looks that you changed your Mac resolution. You should do it in the game(Setting).

The game setting. That's what it was. I looked at my default resolution. And then applied it to the game setting. Now it works perfectly.
#10
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Date Posted: 12 May, 2022 @ 5:57pm
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